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Most recent files are not sync'd/backed-up unless you pause & restart OneDrive
As per the title - most recent files are not sync'd/backed-up unless you pause & restart OneDrive. This means you are always missing recent files from the backup, unless you remember to pause and restart OneDrive before closing Windows. How can this be prevented?
OneDrive Stops Running
I have a Windows 11 on a laptop and have been using Onedrive for a long time. This problem happens when the PC is started. Suddenly the program stops after showing up in the taskbar. It goes through signing in and then quits running. For a while a window kept popping up suggesting an update to PowerDrive. That's when Onedrive stops. I uninstalled the PowerDrive program, but Onedrive stills stops. When following the suggestions on the Microsoft page for resetting Onedrive the message that it cannot find Onedrive shows up. Yet Onedrive presumably has been installed in the correct location. I have uninstalled and re-installed Onedrive. Also, re-installed Windows, and the Microsoft 365 family. Each time Onedrive shows up and then stops running. I can start Onedrive, the folder opens, the icons shows up. But a few seconds later the icon is gone. Ideas?
Unable to access Onedrive through manager
Attempt to login to one drive through manager and stuck on this before a screen white out. from dev tools Walked through this: https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c and it did not help. Stuck doing the same loading error out in manager. Also attempted to reset onedrive directory. Same issue. When attempting to open or move files in the onedrive directory I get: Error 0x8007016A: The cloud file provider is not running Unsure if stuck in sync or what. This is day two of this occurring even after comp reset. Never ran into this issue before. Unable to find any indication of Microsoft onedrive being down either so this error is a bit confusing to me. Thanks for the help in advance!Urgent: OneDrive Storage Discrepancy – Backend Audit Request
I’m the global admin and sole owner of the Microsoft 365 tenant for mailto:email address removed for privacy reasons. My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.OneDrive deleted thousands of my files?
I'm hoping somebody here can help me, because I can't find any kind of "Support" link just for OneDrive. Yesterday, for no reason I can determine, OneDrive (personal) deleted a couple thousand old files of mine and put them in the Recycle Bin. I was not using even half of my 1 TB storage, and I did not delete these files myself. They were in various folders. Some had been accessed very recently, some had not been accessed in years. I looked for the files on the app on my phone, on the website, and by trying to find deleted files through apps on my phone (i.e. I looked for a deleted Excel file and it was not found). They were all different file types - Excel, Word, PDF, pictures. I cannot figure out why it did this, and I haven't been able to find any documentation of a known glitch. Has anyone else had this happen?“OneDrive Storage Spike – Backend Audit Needed”).
My OneDrive usage has jumped from 276 GB to nearly 1 TB in under 30 days, yet my visible files total only ~66.5 GB on my PC and in my web OneDrive. I’ve: Emptied the recycle bin Deleted version history Verified no shared libraries or backups Confirmed that local and cloud file views match Despite this, the Admin Center shows 0.9 TB used, and I’m unable to open a service request. The Support Assistant bot is the only option available, and it does not escalate to a live agent. I need a backend audit to identify any hidden, orphaned, or misreported data inflating my quota. Please escalate this to a support engineer who can investigate the issue.After reinstallation OneDrive, the backup cannot be made due to another cloud service in Windows 11?
Hello everyone, I'm a Dutch Windows 11 user with the following problem: Since one of my Microsoft accounts has been disabled for private usage on my home pc I removed that account and it's folder from my local userprofile in Windows. Note: There was no other way removing it since I could not logon anymore. Even before that account was disabled the Explorer in Windows 11 is extremely slow. Taking about 30 seconds to open or browse files and folders. I found multiple people describing this issue on the internet. I tried running: "OneDrive.exe /reset" (as mentioned in the https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c) to fix this problem with no result. I also tried running "wsreset.exe" (https://support.microsoft.com/nl-nl/office/onedrive-opnieuw-instellen-34701e00-bf7b-42db-b960-84905399050c?WT.mc_id=365AdminCSH_Smc) also with no result. At last I removed OneDrive from my pc. Deinstalling it, then rebooted my pc and reinstalled it. That resulted in the following (from Dutch translated) error: "Your Pictures folder in OneDrive can't be backed up because it contains other cloud storage. Disable cloud service syncing in this folder and try again." aakt van uw afbeeldingen-map in OneDrive omdat deze een andere cloudopslag bevat. Schakel de cloudservice synchronisatie in deze map uit en probeer het opnieuw". Since there seemed no way to remove the 'other' cloudservice. Hey I removed OneDrive to install it again. I decided to remove OneDrive agian from my pc by deinstalling it. After rebooting my pc I also removed all OneDrive foders from my %UserProfile% (I have a back-up on USB), then reinstalling OneDrive. You might guessed it, and yes your right I got the same error again! Apparently there is no supportpage on this error so I post it here. Maybe someone here knows it and can provide me with a solution? Thanks in advance! PS. I also have Apple's iCloud running on my pc, I also removed and reinstalled that program without problem thinking it might be the "other cloudservice" mentioned in the error. I use OneDrive for bussiness (School-Microsoft-account) this error I get is on my personal (non-bussiness) MS-account.
How to resolve "Fix folder issues to sync x items"?
OneDrive for Business 25.170 (September 2025) for macOS Sequoia. When I click the OneDrive icon in the menu bar, the popup shows "Fix folder issues to sync 108 items.". Clicking not he message does take me to the root OneDrive for Business folder on macOS - not to the individual items. Also, due to the limited size of the UI - which cannot be expanded - the full path names appear shortened, making it difficult to identify the one which are causing problems. (It is somewhat difficult to understand, who comes up with such an unusable user interface design decision for something as important as potential sync issues, but that is a completely different topic.) Any help how to resolve these issues would be greatly appreciated.
