Jun 20 2018 11:53 AM
Hello,
I am trying to get my colleague's SharePoint to sync with her computer however when she goes on SharePoint into her shared document libraries she doesn't have the New, Upload and Sync buttons like I do. The buttons will appear if she selects a specific folder to sync however we have a lot of folders so it would not be convenient to do each one individually. Is there a certain setting she has to turn on to get these options? I'll provide a screenshot of what I see on her account.
Jun 20 2018 12:41 PM
Jun 20 2018 12:51 PM
Yes this is SharePoint online. I believe it is classic mode.
Jun 20 2018 01:27 PM
Jun 20 2018 01:57 PM
Just asked her to try. It does not work on other browsers.
Jun 20 2018 02:08 PM
Jun 21 2018 05:38 AM
Can you give me an example of what you meant by the UI of the folder selection screen?
Jun 21 2018 05:51 AM
Is this the screenshot you were asking for?
Jun 21 2018 02:30 PM
This screen, Just trying to verify or find out what version of the sync client is trying to sync the SharePoint library.
Jun 22 2018 05:37 AM
This is the version she is suppose to see, correct? It doesn't say OneDrive for Business
Jul 01 2019 05:18 PM
Hi there - we have this issue with one user now too. It occurs for her on multiple machines, and on some sites and not others (mainly in O365 Group SPOL sites (modern). Not sure how it could be OneDrive related it if occurs on many machines, did anyone ever come up with a resolution for this? Would be keen to know the details if so! Cheers
Jul 08 2019 12:05 AM
Upload and Delete options are missing sometimes in Modern experience in SP online library. And also it appears automatically.
Have checked permissions and found that permissions are sufficient (Contribute)
What could be the reason?