Jan 02 2019 12:46 PM
My company is experiencing an intermittent problem where sometimes a OneDrive for Business file shared with the setting "Anyone with this link can edit" prompts the user the file is being shared with to request access. If the user tries to open the file a second time, they can then access the file without requesting access. We're wondering why that access request prompt sometimes happens and how to prevent it. It doesn't happen consistently, so we're having trouble reproducing and troubleshooting it. Has anyone seen this before and know how to fix it?
Mar 14 2022 03:32 PM
Mar 14 2022 11:26 PM
Mar 15 2022 06:46 AM
Mar 15 2022 06:56 AM
Mar 15 2022 07:03 AM
Mar 15 2022 07:21 AM
@Kristin_Lund Our approach is the same as you and we still sometimes have issues (same experience as you). We've seen this with users who are already authenticated in their browser and those that aren't. If the user goes back and clicks on the link again they will have access....without any change by the person who originally created the sharing link.
Mar 15 2022 07:37 AM - edited Mar 15 2022 07:38 AM
this discussion is basically pretty useless... it is 100% obvious that this is a BUG !! (I spent 20+ years developing system-level software, so yes, I know what I'm talking about).
I've crossed so many people having this issue, and have done so many tests myself, that there's absolutely nothing to discuss, and all the "pseudo-smarties" here around that come up with explanations or suggest that it might be due to this or that setting, are just wrong... there is a bug in MS' code, and as long as no one from MS gets to reach one of the people who really develop this (i.e. those who have written the code, or those who maintain it), there is ZERO chance for improvement !
Mar 15 2022 07:45 AM
"all the "pseudo-smarties" here around that come up with explanations or suggest that it might be due to this or that setting, are just wrong..."
Maybe switch to decaf?
Mar 15 2022 08:26 AM - edited Mar 16 2022 03:25 AM
I'm not nervous at all... ;-
And it was not an opinion, it was a diagnostic !
Mar 15 2022 09:03 AM
Mar 15 2022 09:29 AM
Mar 17 2022 06:44 AM
Mar 17 2022 06:57 AM
Mar 17 2022 07:11 AM
Mar 17 2022 07:19 AM
Jun 04 2022 07:19 AM
@Stephen Rice is there any update on this problem?
I have found that it happens more often with Safari on iPhone and Mac.
Please just make shared links work.
Jul 12 2022 08:59 AM
Add me to the list with the problem. The recipient of the link uses an iPad. This has worked for me in the past but not anymore. The shared folder is in another shared folder (called "Shared") and anything in that folder should be shared implicitly but even trying to share the subfolder results in a request for credentials. I find it hard to believe that it cannot be reproduced since lots of us have links that show the problem.
Sep 19 2022 10:39 AM
I have a personal One Drive account I sometimes upload files I want to share with others to. I will direct the system to allow users to view files only. This is a consistent behavior I evoke. What I have found is that other end users which have a Microsoft 365 account constantly have this issue when attempting to access the links I send them. What I discovered, and I am greatly surprised MS has NOT corrected this yet, is the browser used by the end user has loaded into cookies or cache the USERS status as a MS 365 user, and then immediately directs the browser to request credentials. What I also discovered is that IF the end user invokes the link using a browser which has NOT had the opportunity to save cookies or the critical date into cache, the problem does not happen. I personally have discovered if I clear cookies and cache data from my default browser, the problem does not appear. Clearly one user below has discovered that MS first looks at the user access status condition, BEFORE looking at the link access status requirements (which would be totally open).
I would have holed that MS would have corrected this since it's been an issue since at least 2017. I HAVE NOT verified if the MS EDGE browser exhibits this behavior. The situation may be corrected in that software since it's under MS control.
Sep 27 2022 02:08 PM
Sep 27 2022 05:12 PM
@Lmarin1980I use Firefox as a browser. I also keep IE and Edge on my computer. When I create a folder in One Drive and Share it with a link, BECAUSE I have a hosted exchange account with MS, it appears as if any time I create a link, and attempt to use it myself, the browser references my MS account. And therefore wants validation for a username and password. IF I use a browser that is NOT associated to my MS account (from past use) such as Edge, then the link opens WITHOUT asking for log on credentials.
I have warned other users that I send links to, that they need to either have a browser that has NOT been infected with MS tracking cookies or other markers, then the link should open. If they do not have that option, then they should clear their browser cache and cookies. I have not had anyone tell me that process does NOT work.