Why my Office 365 email going to junk or spam in Gmail?

Occasional Contributor

We have added and setup DKIM and DMARC records. still for gmail users emails are going to SPAM folder. I dont know what to change to go inbox?

 

domai: www.intensifytech.com

4 Replies
have you ever had Gmail/Gsuite as your email provider? That's my guess here, but without a message header that's a wild shot in the dark

@Ricardo Viana We never had Gsuite. We used to have our own in-house opensource exchange and than moved to O365. 

 

 I am attaching header her.

Original Message

 

Message IDCreated at:From:To:Subject:SPF:DKIM:DMARC:

<em25bacbbf-f876-4066-9cf5-ef1699f2f5ef@sxxxxxx>
Tue, Nov 5, 2019 at 9:26 AM (Delivered after 3 seconds)
<xxxx@intensifytech.com>
"xxxxx@gmail.com" <xxxxx@gmail.com>
test email
PASS with IP 40.107.139.70 Learn more
'PASS' with domain intensifytech.com Learn more
'PASS' Learn more

 

Delivered-To: xxxxx@gmail.com
Received: by 2002:a1c:c916:0:0:0:0:0 with SMTP id f22csp849867wmb;
        Tue, 5 Nov 2019 07:26:45 -0800 (PST)
X-Google-Smtp-Source: APXvYqxmpepdg5GdekjgdEemKz2SkrpeGlHMkPwxWzF9T68i1n50nK+LY2QxbSLg0bIc/+Pqmuir
X-Received: by 2002:a62:5258:: with SMTP id g85mr37112919pfb.180.1572967605133;
        Tue, 05 Nov 2019 07:26:45 -0800 (PST)
ARC-Seal: i=2; a=rsa-sha256; t=1572967605; cv=pass;
        d=google.com; s=arc-20160816;
        b=H1IxnPISDFoKFP8xORu6P8XlNOHs5zv7AdLvhCPw6s1zZsvaUxFo4fihgIgyOiaqWF
         LszySIhr3pfJKi5SYkQoxqaHW62hCbnUHkxlRvd62tzFca7VaJ9M6kPU00izU2Yj2921
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         j2JcxynHwTKGd/hk+UwudJ/XZiB4cd+k6ju3Dgb6ZOIRVlY70lncEuNlMNGgXABqy30K
         SBkg==
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=mime-version:content-language:accept-language:reply-to:message-id
         :date:thread-index:thread-topic:subject:to:from:dkim-signature;
        bh=FY/QQaHKZFf8+VhLn9dTOiHORfchu53rZSUmIftch1s=;
        b=xayoQ43yQN2vN3yH2GrQyonvZP0Fm2vPPvux+/5YHrpyGxIzuEfSw3BnIA58AsMi8D
         PSe+Z1g8E9mbS4BDQRa03TYVdchrDwqiVIcqyyGBv0wOGFIz+HYD7n0fXBAAdmdX77U/
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         F6vo3JPaxwoaI9sQoy5xbvGANzndCccEDd75aqTgltYX5jdNXur3M4N/fU2mK1o39qpj
         6SbeSecx1F1qT/dYVt8jZ+fD9Ck9i8bhKl/ROSJ3fx/+YMkt4Wv9+n/MooGWStFWKSvN
         CmbQ==
ARC-Authentication-Results: i=2; mx.google.com;
       dkim=pass header.i=@intensifytech.com header.s=selector1 header.b=uvYEMSDl;
       arc=pass (i=1 spf=pass spfdomain=intensifytech.com dkim=pass dkdomain=intensifytech.com dmarc=pass fromdomain=intensifytech.com);
       spf=pass (google.com: domain of xxxx@intensifytech.com designates 40.107.139.70 as permitted sender) smtp.mailfrom=sri@intensifytech.com;
       dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=intensifytech.com
Return-Path: <xxxx@intensifytech.com>
Received: from IND01-BO1-obe.outbound.protection.outlook.com (mail-eopbgr1390070.outbound.protection.outlook.com. [40.107.139.70])
        by mx.google.com with ESMTPS id c6si27725745pfn.180.2019.11.05.07.26.44
        for <xxxxxx@gmail.com>
        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
        Tue, 05 Nov 2019 07:26:45 -0800 (PST)
Received-SPF: pass (google.com: domain of xxxx@intensifytech.com designates 40.107.139.70 as permitted sender) client-ip=40.107.139.70;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@intensifytech.com header.s=selector1 header.b=uvYEMSDl;
       arc=pass (i=1 spf=pass spfdomain=intensifytech.com dkim=pass dkdomain=intensifytech.com dmarc=pass fromdomain=intensifytech.com);
       spf=pass (google.com: domain of xxxxx@intensifytech.com designates 40.107.139.70 as permitted sender) smtp.mailfrom=sri@intensifytech.com;
       dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=intensifytech.com
ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none; b=EagyPKbdGwybcYrrZcYwqxrVYzu6HJMwBzLnEosuIYBOZpaJsA0l6xtaNLpJ8MdwyHDfOuRVQ1XjGVbOViONtT4m9i4wvl30iA24L23QqFOtREubQgwJlv+03iUfHvROkkrOMPKAw8ckBRMbnzDzUO//Ce06dT1bqofIR9ca/U8r7u9+E6VWWc1JGkOms2Q3plrm2xLHVS6RA44Gk/tRt/4fFNSQyR+EoH19TJaHaBALOxGaERIyo2q1rBLR70KTbxRTXf1sjDDwnocyHgEvV8Krc0SCNW/dte/SEz1AQy7EarKy83UxW1ghHXK31Sz1wUEQEGZOUeVpIUQ4mfINCg==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector9901; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=FY/QQaHKZFf8+VhLn9dTOiHORfchu53rZSUmIftch1s=; b=PLZFKasRGK0icDysHIr8eS2NFBf6VW/Z/W7gCDS4gAihBJtuNTksNWPv/i7/xEMYL13MIExJaXQg2qhTjW/qOjwrNu3RQlTMNvmbIfAodc+IvgtUi0+7GA63Mpc57psbEENbReMmmbQCGogh+2dis1PDwUN5IDbZ8sX4ay7jKCqsciCQgds0sreA8Y6VfiVeafCpR90OG/H1fD0k3VOpdjjDxL9HH0mGR5CNSdi/r08fCZZPHc7sJrIIM8ZwaE9BIrha8Jf9I37ZaHOlLiQ7143MnvkK/SphPeTZPXmhDuGGiT74Qxfrga9fxf9XLWJRb1YvxzZYI1z7T3uhsUVJQw==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=intensifytech.com; dmarc=pass action=none header.from=intensifytech.com; dkim=pass header.d=intensifytech.com; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=intensifytech.com; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=FY/QQaHKZFf8+VhLn9dTOiHORfchu53rZSUmIftch1s=; b=uvYEMSDljOtjvIJS1I8IT3Cu7MUt7d1q+Q1cQiojnnP0Z2b1WRryJ6g4iPyXWQgpt6976/N+KVLo596Y48DTreM6ysbjCzAwRav9sUypUiqz0uIrGxtQR0C87hMNSsnw+q8aBd2moL/3v+QNTAl0ZyW498k8l0UUL4qCTzLZb84=
Received: from MA1PR01MB0715.INDPRD01.PROD.OUTLOOK.COM (10.174.58.16) by MA1PR01MB4057.INDPRD01.PROD.OUTLOOK.COM (20.179.239.202) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2408.24; Tue, 5 Nov 2019 15:26:43 +0000
Received: from MA1PR01MB0715.INDPRD01.PROD.OUTLOOK.COM ([fe80::c42:cfd3:90cd:5190]) by MA1PR01MB0715.INDPRD01.PROD.OUTLOOK.COM ([fe80::c42:cfd3:90cd:5190%12]) with mapi id 15.20.2408.024; Tue, 5 Nov 2019 15:26:42 +0000
From: xxxxxx <xxxx@intensifytech.com>
To: "xxxxxx@gmail.com" <xxxxxxx@gmail.com>
Subject: test email
Thread-Topic: test email
Thread-Index: AQHVk+1tOT1MCLHxfUiP+qbCeBXAvw==
Date: Tue, 5 Nov 2019 15:26:42 +0000
Message-ID: <em25bacbbf-f876-4066-9cf5-ef1699f2f5ef@svadlakonda>
Reply-To: xxxx <xxxx@intensifytech.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: 
X-MS-TNEF-Correlator: 
authentication-results: spf=none (sender IP is ) smtp.mailfrom=xxxxx@intensifytech.com;
x-originating-ip: [192.152.183.10]
x-ms-publictraffictype: Email
x-ms-office365-filtering-correlation-id: a3f6db74-5a33-415a-8dcf-08d762048fe0
x-ms-traffictypediagnostic: MA1PR01MB4057:
x-microsoft-antispam-prvs: <MA1PR01MB40576ED4971EB7A142FDCBABBA7E0@MA1PR01MB4057.INDPRD01.PROD.OUTLOOK.COM>
x-ms-oob-tlc-oobclassifiers: OLM:1728;
x-forefront-prvs: 0212BDE3BE
x-forefront-antispam-report: SFV:NSPM;SFS:(10009020)(7916004)(376002)(346002)(39840400004)(136003)(396003)(366004)(38564003)(189003)(199004)(3480700005)(5024004)(4744005)(2351001)(91956017)(6506007)(102836004)(43066004)(2501003)(64756008)(6306002)(1361003)(76116006)(54896002)(316002)(14454004)(99286004)(6436002)(9686003)(66556008)(25786009)(66476007)(6512007)(5640700003)(66946007)(66446008)(236005)(478600001)(486006)(6916009)(6486002)(8676002)(81156014)(81166006)(5660300002)(8936002)(26005)(256004)(14444005)(71200400001)(71190400001)(6116002)(3846002)(3450700001)(66066001)(86362001)(2906002)(33716001)(7736002)(606006)(476003)(7116003)(186003)(221733001)(76236002);DIR:OUT;SFP:1101;SCL:1;SRVR:MA1PR01MB4057;H:MA1PR01MB0715.INDPRD01.PROD.OUTLOOK.COM;FPR:;SPF:None;LANG:en;PTR:InfoNoRecords;MX:1;A:1;
received-spf: None (protection.outlook.com: intensifytech.com does not designate permitted sender hosts)
x-ms-exchange-senderadcheck: 1
x-microsoft-antispam: BCL:0;
x-microsoft-antispam-message-info: lC9dWTPUUVXGb9vzIlPdXP9y590kMq+gMRZ6UtN3fXpw580PktIW657MSWJOSBRVXird9+YFkiQRHIFNq9tDufZVlD5+RuiRkIBfcg5HkTslhcn1LljeNFDSA3eT4RN/I5qRrr2gVGRNXlKN7vegt6RDs3RlgVKwjYQCbzPtjJFZ1xhSW6FjFEmq+ZU8B7ijw2H5Fdj7Tmuo/yazAYWVw9dtISeh13RK0RY3G+P5Ty+/p7pFM1GO04xF6+JUJqaS/Ll+PBHHMCvvm0zREez1Xbny7bgbtWb21JLjvhgZ1l/9q8a+xUqMqxYzs+hoaqWT
x-ms-exchange-transport-forked: True
Content-Type: multipart/alternative; boundary="_000_em25bacbbff87640669cf5ef1699f2f5efsvadlakonda_"
MIME-Version: 1.0
X-OriginatorOrg: intensifytech.com
X-MS-Exchange-CrossTenant-Network-Message-Id: a3f6db74-5a33-415a-8dcf-08d762048fe0
X-MS-Exchange-CrossTenant-originalarrivaltime: 05 Nov 2019 15:26:42.8704 (UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Hosted
X-MS-Exchange-CrossTenant-id: 16df5b7c-763c-4dee-8f14-505c1f922afd
X-MS-Exchange-CrossTenant-mailboxtype: HOSTED
X-MS-Exchange-CrossTenant-userprincipalname: CVFXlTcw3P+TWZOYLocNGVfPNIjqWfqZHhVBqlCPj8UikiFHnxMlsqU7RqxqlEeYXhHicYln8EupGohAKQaYkA==
X-MS-Exchange-Transport-CrossTenantHeadersStamped: MA1PR01MB4057

--_000_em25bacbbff87640669cf5ef1699f2f5efsvadlakonda_
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64

 

@Ricardo Viana We never had GSuite before. We used to have inhouse opensource mail server than we moved O365.

 

See my header info here.

 

 

https://online-note.com/#b4yxvwwAg5L-44fhTnxz

I don't see anything wrong in the message header. Have you tried to send it to different Gmail accounts? (this will exclude any Gmail personal setting or mobile devices)