Forum Discussion
Why my Office 365 email going to junk or spam in Gmail?
We have added and setup DKIM and DMARC records. still for gmail users emails are going to SPAM folder. I dont know what to change to go inbox?
domai: http://www.intensifytech.com
4 Replies
- have you ever had Gmail/Gsuite as your email provider? That's my guess here, but without a message header that's a wild shot in the dark
Ricardo Viana We never had GSuite before. We used to have inhouse opensource mail server than we moved O365.
See my header info here.
https://online-note.com/#b4yxvwwAg5L-44fhTnxz
- I don't see anything wrong in the message header. Have you tried to send it to different Gmail accounts? (this will exclude any Gmail personal setting or mobile devices)
Ricardo Viana We never had Gsuite. We used to have our own in-house opensource exchange and than moved to O365.
I am attaching header her.
Original Message
Message IDCreated at:From:To:Subject:SPF:DKIM:DMARC:
<em25bacbbf-f876-4066-9cf5-ef1699f2f5ef@sxxxxxx> Tue, Nov 5, 2019 at 9:26 AM (Delivered after 3 seconds) <xxxx@intensifytech.com> "xxxxx@gmail.com" <xxxxx@gmail.com> test email PASS with IP 40.107.139.70 https://support.google.com/a/answer/33786?hl=en 'PASS' with domain intensifytech.com https://support.google.com/a/answer/174124?hl=en 'PASS' https://support.google.com/a/answer/2466580?hl=en Delivered-To: xxxxx@gmail.com Received: by 2002:a1c:c916:0:0:0:0:0 with SMTP id f22csp849867wmb; Tue, 5 Nov 2019 07:26:45 -0800 (PST) X-Google-Smtp-Source: APXvYqxmpepdg5GdekjgdEemKz2SkrpeGlHMkPwxWzF9T68i1n50nK+LY2QxbSLg0bIc/+Pqmuir X-Received: by 2002:a62:5258:: with SMTP id g85mr37112919pfb.180.1572967605133; Tue, 05 Nov 2019 07:26:45 -0800 (PST) ARC-Seal: i=2; a=rsa-sha256; t=1572967605; cv=pass; d=google.com; s=arc-20160816; b=H1IxnPISDFoKFP8xORu6P8XlNOHs5zv7AdLvhCPw6s1zZsvaUxFo4fihgIgyOiaqWF LszySIhr3pfJKi5SYkQoxqaHW62hCbnUHkxlRvd62tzFca7VaJ9M6kPU00izU2Yj2921 CRwQ4kIqRUYdhQDVjlhLL3yP2SiyY/Z2bTFTRM8X7r9H8zFRIVMtiNT7MuMXkxrvlwiH 4Yngk63viLs3NYuIePdpaQsEm7UJvPX8P6HEqAdrGDTcl0cjD4ExzYUmra0D3jK/gu1j j2JcxynHwTKGd/hk+UwudJ/XZiB4cd+k6ju3Dgb6ZOIRVlY70lncEuNlMNGgXABqy30K SBkg== ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=mime-version:content-language:accept-language:reply-to:message-id :date:thread-index:thread-topic:subject:to:from:dkim-signature; bh=FY/QQaHKZFf8+VhLn9dTOiHORfchu53rZSUmIftch1s=; b=xayoQ43yQN2vN3yH2GrQyonvZP0Fm2vPPvux+/5YHrpyGxIzuEfSw3BnIA58AsMi8D PSe+Z1g8E9mbS4BDQRa03TYVdchrDwqiVIcqyyGBv0wOGFIz+HYD7n0fXBAAdmdX77U/ dPWn39nfK3+KxV/BoQNU2nIcZJCLZuMH4J0vpNPq3Exww1H62p5GG+ewkuUkHQv4ZmsJ F6vo3JPaxwoaI9sQoy5xbvGANzndCccEDd75aqTgltYX5jdNXur3M4N/fU2mK1o39qpj 6SbeSecx1F1qT/dYVt8jZ+fD9Ck9i8bhKl/ROSJ3fx/+YMkt4Wv9+n/MooGWStFWKSvN CmbQ== ARC-Authentication-Results: i=2; mx.google.com; dkim=pass header.i=@intensifytech.com header.s=selector1 header.b=uvYEMSDl; arc=pass (i=1 spf=pass spfdomain=intensifytech.com dkim=pass dkdomain=intensifytech.com dmarc=pass fromdomain=intensifytech.com); spf=pass (google.com: domain of xxxx@intensifytech.com designates 40.107.139.70 as permitted sender) smtp.mailfrom=sri@intensifytech.com; dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=intensifytech.com Return-Path: <xxxx@intensifytech.com> Received: from IND01-BO1-obe.outbound.protection.outlook.com (mail-eopbgr1390070.outbound.protection.outlook.com. 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