12-08-2018 11:06 AM
12-08-2018 11:06 AM
I wish to use the feature "reuse slides" in PowerPoint. It works just fine on my old computer ,but on y new one it's simply not there and it is not possible to add through Options->customize ribbon.
I contacted MS support and was advised to upgrade to target release. The odd thing is that I already have that option set AND I have the same release and build on my new computer as on my old. The only difference is that on my old it specifically says that I'm on 'target release'
I tried to make me a standard user and rejoin as target release - both through the O365 admin portal and by using PowerShell. Also tried multiple times to start upgrade and also to uninstall and reinstall office.
I asked MS support to escalate this but they gave up after asking me to reinstall and instead referred me to forums and/or paid support. I general I'm very happy with MS support but in this case I think it was really crap - after 4 or 5 lengthy remote sessions they came up with basically nothing and only very trivial measures.
Is there any way to force target release to be applied (or to force Office to be rolled back to older release)?
12-08-2018 11:53 AM
12-08-2018 12:53 PM
12-08-2018 12:59 PM
12-08-2018 02:37 PM
12-09-2018 02:15 AM
12-09-2018 02:24 AM
12-11-2018 09:14 AM
12-11-2018 09:19 AM
You can try this guide for downgrading to older version https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-...
Not sure if this will work for you. Versions can be found here https://docs.microsoft.com/en-us/officeupdates/release-notes-office365-proplus
12-11-2018 09:25 AM
12-11-2018 11:10 AM
12-11-2018 11:13 AM
12-11-2018 11:15 AM - edited 12-11-2018 11:15 AM
Your loading the desktop client version of Powerpoint on the pc right? I've seen the 2016 Windows 10 office versions show up in the type ahead on start button before causing issues. It should say "Desktop app" under the start menu item if it's the right one. I had this happen the other day where I was confused to why Word looked different and it was that. I removed that version off office off my machine.