Video not working when initiating a call

Copper Contributor

If I initiate a video call with a user, I cannot see their video. They can see mine, and I can see myself. If I click on another part of the app (e.g. Activity or Teams) and their video shrinks to the top left, I can see their video and/or screen if they're sharing it.

 

If the user calls me, I can see their video and/or screen.

 

OS: macOS Catalina 10.15.5

Teams: 1.3.00.15561

20 Replies

@Froydis Lucky you! Iol. I'll keep hoping for the best! Cheers.