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pmoffe
Copper Contributor
Joined May 06, 2020
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Re: Video not working when initiating a call
ThereseSolimeno thanks, but my camera works and the end user can see me. It's only when calling someone that I can't see them in the "main, big window." If I click on something else in Teams so their video goes small, I can see them. If I click back into the video window to bring them back into focus, I can't see their video again.5.6KViews0likes0CommentsVideo not working when initiating a call
If I initiate a video call with a user, I cannot see their video. They can see mine, and I can see myself. If I click on another part of the app (e.g. Activity or Teams) and their video shrinks to the top left, I can see their video and/or screen if they're sharing it. If the user calls me, I can see their video and/or screen. OS: macOS Catalina 10.15.5 Teams: 1.3.00.155616.9KViews0likes20CommentsRe: Teams calls disconnects / dropped / terminated when users are logged into multiple devices
Dorje-McKinnon Same issue here which seemed to start today, 5/6/2020. If a user is logged into Teams on macOS and iOS, accepting new, one-on-one video calls fails from macOS. If that user signs out of Teams on iOS, they can accept new, one-on-one video calls from macOS. A user here is signed into Teams on iOS, iPadOS, and macOS. If they just sign out of iOS, leaving iPadOS and macOS logged in, they can still accept new, one-on-one video calls.242KViews0likes0Comments
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