SOLVED

Video has included all participants

%3CLINGO-SUB%20id%3D%22lingo-sub-1514731%22%20slang%3D%22en-US%22%3EVideo%20has%20included%20all%20participants%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1514731%22%20slang%3D%22en-US%22%3E%3CP%3EHope%20you%20guys%20can%20help%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20just%20conducted%20an%20interview%20with%20an%20external%20contact.%20There%20were%20three%20people%20in%20total%20in%20the%20chat%2C%20with%20the%20interviewee%20and%20I%20talking%20whilst%20the%20other%20had%20her%20camera%20and%20microphone%20off.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20went%20into%20full%20screen%20and%20recorded%2C%20but%20it%20has%20included%20a%20black%20box%20where%20the%20person%20who%20wasn't%20on%20camera%20has%20been%20included%20in%20the%20recording.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20anyway%20I%20can%20now%20get%20the%20footage%20of%20just%20the%20two%20of%20us%3F%20I%20haven't%20had%20this%20issue%20on%20other%20software%20and%20she%20wasn't%20on%20the%20screen%20at%20the%20time.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20you%20can%20help!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1514731%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Ehelp%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EInterview%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ERecording%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETeams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EVideo%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1514738%22%20slang%3D%22en-US%22%3ERe%3A%20Video%20has%20included%20all%20participants%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1514738%22%20slang%3D%22en-US%22%3EThat%E2%80%99s%20how%20it%20works%20today!%20The%20cloud%20recording%20records%20the%20meeting%20how%20it%20looks%20overall!%20If%20you%20pinned%20a%20video%20stream%20etc%20it%20doesn%E2%80%99t%20consider%20this!%20There%E2%80%99s%20nothing%20you%20can%20do%20here%20except%20editing%20the%20meeting%20video%20afterwards%3C%2FLINGO-BODY%3E
Highlighted
New Contributor

Hope you guys can help, 

 

 

I just conducted an interview with an external contact. There were three people in total in the chat, with the interviewee and I talking whilst the other had her camera and microphone off. 

 

I went into full screen and recorded, but it has included a black box where the person who wasn't on camera has been included in the recording. 

 

Is there anyway I can now get the footage of just the two of us? I haven't had this issue on other software and she wasn't on the screen at the time. 

 

Hope you can help!

1 Reply
Highlighted
Best Response confirmed by ThereseSolimeno (Microsoft)
Solution
That’s how it works today! The cloud recording records the meeting how it looks overall! If you pinned a video stream etc it doesn’t consider this! There’s nothing you can do here except editing the meeting video afterwards