May 06 2020 03:33 AM
Hello!
I have a School using Teams. Some of these Users are able to click on "Background Effects" and change the Background of a Video Convernce.
Others have only "Background Blurr". I tried to install the exact same Version of Teams on these Accounts but no difference.
What do I have to do to use Pictures as Background?
greetings
May 06 2020 03:42 AM
@Daniel Schmatz I am also in an Edu tenant and we are in the same boat. However, I am not concerned as this has happened with a few other Teams features in the past as well. I normally just tell users to be patient and then a few days later they have the feature as well.
May 06 2020 04:54 AM
@SuleimanDC Thank you!
We are using Teams since March 13th, so it is nearly two month now and nothing changes. It is very disappointing to get no information - I have an guess that it differs with different Windows 10 Versions (we are on 1609 I think) and maybe Hardware or Graphics Drivers also are involved...