Teams Background Effects missing

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New Contributor

Hello!

 

I have a School using Teams. Some of these Users are able to click on "Background Effects" and change the Background of a Video Convernce. 

Others have only "Background Blurr". I tried to install the exact same Version of Teams on these Accounts but no difference.

What do I have to do to use Pictures as Background? 

greetings

 

2 Replies
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@Daniel Schmatz I am also in an Edu tenant and we are in the same boat. However, I am not concerned as this has happened with a few other Teams features in the past as well. I normally just tell users to be patient and then a few days later they have the feature as well.

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@SuleimanDC  Thank you!

We are using Teams since March 13th, so it is nearly two month now and nothing changes. It is very disappointing to get no information - I have an guess that it differs with different Windows 10 Versions (we are on 1609 I think) and maybe Hardware or Graphics Drivers also are involved...