Jul 27 2022 08:01 AM - edited Jul 27 2022 09:28 AM
Hello. Looking for ideas suggestions on how to create an "Emergency Call Button" . We would like to have a way for any staff who are experiencing an emergency situation (IE. dealing with a client in crisis) to privately and securely reach out to our in-house crisis team, provide a quick detail of the situation, and then members of the crisis team get notified, and a crisis team member take ownership of the call, and get back to the original staff requesting help via chat. A normal team channel would work, but it is much too open to anybody. We would like to have something in teams that acts like a traditional email distribution list. We do not use teams for voice telephony, and so the option that exists for emergency crisis management is not available.
Jul 28 2022 12:26 AM
SolutionJul 28 2022 05:46 AM
Jul 28 2022 12:26 AM
Solution