Hello @Derek_Patterson , I am having the same issue. My learn profile is no longer available. I have earned many achievements (Trophies, badges... etc) as part of my skills. I think when I last looked, I had approx 38 badges and approx 8 trophies. Do we have a status on this yet. Thank you in advance. Please let me know if you have any questions. My learn username is email address removed for privacy reasons . I have reached out to many channels over the last few weeks without any luck. Please help me. Thank you. Mike
Based on the response given in this thread, Microsoft's current position seems to be that, at least some of, our profiles were deleted due to a GDPR request and that they are irrecoverable. Your case may be different.
If anyone with this issue is covered by GDPR or similar registration (UK GDPR for me). I can only suggest that you make a complaint to the relevant Microsoft DPO. For UK and EU residents, this is: EU Data Protection Officer One Microsoft Place South County Business Park Leopardstown Dublin, 18 Ireland Email: email address removed for privacy reasons Telephone: +353 1 7063117
Thank you for the reply Richard. I definitely did not submit a GDPR request. I have worked way too hard for these achievements. Also, I am a US citizen, accessing Microsoft Learn from my US internet and have always lived in the US. No internation travels. I have reached on to several Microsoft channels and resources and truly shocked that I can't get a response. I am grateful for your response! I have seen that there is quite a large number of posts around this and the responses are similar. Do you have a contact or someone that you can also include in this conversation to assist. I am dependent on my Microsoft learn profile as it also reflects my skills in my career profile. Thank you so very much for any additional assistance. Greatly appreciated.
@Derek_Peterson@Mats Antonsson@KyloR85@Julian Sharp Hello all. Please let me know if you have any question or need any additional information from me to help resolve this issue. Thank you in advance : Mike
Hello Microsoft Team. Can someone please help me resolve this issue. I need to be able to see my accomplished badges and trophies on my profile. Please help me. Thank you.
No sir Steve. I have not gotten my issue resolved yet. This has become a top frustration for me as I also use these badges and trophies to share with my team for achievements. Now it looks like I have not accomplished any skills for the year. I am not sure where to go or who to contact at this point. I am still looking for a resolve. Mike
