Aug 24 2023 06:21 AM
I am looking at Intune to manage our Windows laptops and corporate issued mobile devices. However I am struggling to understand the licensing needed for this.
We have access in the admin center to Office 365 E3 licenses which I have assigned to myself. However when I am trying to sign in to a brand new laptop using my credentials I get the following error message "DeviceCapReached". I am confused as this is the first device I am trying to enrol.
Can anyone point me in the right direction. TIA
Jon
Aug 24 2023 06:57 AM - edited Aug 24 2023 06:57 AM
Hi,
Office 365 E3 doens't have a Intune license. And the error that you will see is a Azure AD / Entra ID error.
Check the Azure portal -> devices -? device settings.
There you will see a dropdown under "Maximum number of....".
And you can see the number of devices under your account in Azure AD.
Aug 24 2023 07:04 AM
Aug 24 2023 10:44 PM
Aug 25 2023 12:01 AM - edited Aug 25 2023 12:01 AM
Aug 25 2023 12:56 AM
@jonfarmer670 @jonfarmer670 From https://admin.microsoft.com/ expand Billing > Purchase services here you should be able to buy if not you can log a support request by expanding Support > Help & support, type license and click on Contact Support