MDM Enrolled iPhone reassignment

Copper Contributor

Looking for the right way to re-provision/ reassign MDM enrolled IOS devices. Autopilot reset for most of devices are greyed out on the endpoint manager as they were manually enrolled and not from Apple business manager . What would be my alternative if I wish to reassign the offboarded user's iPhone to a new on-boarder ? 


2 Replies

When the device is not enrolled in ABM, it's going to be hard. Just like you said: The devices are enrolled manually.

I guess the only thing you could do is, perform a remote wipe from intune (beware all data will be deleted) and manually reenroll with the company portal app. Otherwise you could also use a mac and the apple configurator to enroll the device in ABM.
Thanks a lot!