MDM Enrolled iPhone reassignment

%3CLINGO-SUB%20id%3D%22lingo-sub-2434233%22%20slang%3D%22en-US%22%3EMDM%20Enrolled%20iPhone%20reassignment%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2434233%22%20slang%3D%22en-US%22%3E%3CP%3ELooking%20for%20the%20right%20way%20to%20re-provision%2F%20reassign%20MDM%20enrolled%20IOS%20devices.%20Autopilot%20reset%20for%20most%20of%20devices%20are%20greyed%20out%20on%20the%20endpoint%20manager%20as%20they%20were%20manually%20enrolled%20and%20not%20from%20Apple%20business%20manager%20.%20What%20would%20be%20my%20alternative%20if%20I%20wish%20to%20reassign%20the%20offboarded%20user's%20iPhone%20to%20a%20new%20on-boarder%20%3F%26nbsp%3B%3C%2FP%3E%3CP%3ETIA%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2434233%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Device%20Management%20(MDM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2438604%22%20slang%3D%22en-US%22%3ERe%3A%20MDM%20Enrolled%20iPhone%20reassignment%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2438604%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3E%3CBR%20%2F%3EWhen%20the%20device%20is%20not%20enrolled%20in%20ABM%2C%20it's%20going%20to%20be%20hard.%20Just%20like%20you%20said%3A%20The%20devices%20are%20enrolled%20manually.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20guess%20the%20only%20thing%20you%20could%20do%20is%2C%20perform%20a%20remote%20wipe%20from%20intune%20(beware%20all%20data%20will%20be%20deleted)%20and%20manually%20reenroll%20with%20the%20company%20portal%20app.%20Otherwise%20you%20could%20also%20use%20a%20mac%20and%20the%20apple%20configurator%20to%20enroll%20the%20device%20in%20ABM.%3C%2FLINGO-BODY%3E
Occasional Contributor

Looking for the right way to re-provision/ reassign MDM enrolled IOS devices. Autopilot reset for most of devices are greyed out on the endpoint manager as they were manually enrolled and not from Apple business manager . What would be my alternative if I wish to reassign the offboarded user's iPhone to a new on-boarder ? 

TIA

2 Replies
Hi,

When the device is not enrolled in ABM, it's going to be hard. Just like you said: The devices are enrolled manually.

I guess the only thing you could do is, perform a remote wipe from intune (beware all data will be deleted) and manually reenroll with the company portal app. Otherwise you could also use a mac and the apple configurator to enroll the device in ABM.
Thanks a lot!