Company Portal not installed (device based install with pre provisioning deployment)

[theunknown]

Hello to all Intune friends here in the forum :)

I am slowly getting desperate regarding the installation of the Company Portal. The Company Portal is sometimes installed, but sometimes not.

Thank goodness we are not yet in productive operation, we are in the testing phase.

Here are a few sticking points about my project and the configuration:

- endpoints with Windows 10 Eucation 22H2 (at the moment 4-5 devices for testing purposes)
- devices should be hybrid joined

- company portal app source: store (uwp-app)

- company portal assignment: device group (device group contains several sub-groups with the testing devices inside)

- company portal assignment is marked as neccessary
- autopilot enrollment configured (with pre provisioning deployment

What happened?:

- started the device in pre-provisioning mode to install all apps and sealed it after finishing

- started device and logged in as user (with my local ad account)

- company portal was installed

- for additional tests I wiped the device completely

- doing it again:

- started the device in pre-provisioning mode to install all apps and sealed it after finishing

- started device and logged in as user (with my local ad account)

- company portal is not installed

- app status in the endpoint manager shows installed

I can't explain it to me what I´ve overseen...

What should I provide you that we can find the error?

Thanks in advance :)

If you switch to the installation status for the apps in the Endpoint Manager Portal, you will see that the Company Portal has been successfully installed. However, the Company Portal cannot be found on the endpoint.

Translated with DeepL.com (free version)

[#2]

Just adding my voice and watching this thread. Same situation. New Company Portal app installed in system context as required app, not showing on some systems, but Intune SAYS it is. Maybe MS ticket time.

[#3]

I opened Microsoft ticket. Let's see if Microsoft will come with anything. I will keep you updated.

[#4]

@theunknown 

Hey guys,

I'd just wanna let you know, that I found a solution for our company. 

The Solution that worked for us, was to install the company portal via a PowerShell-Script. 

I found the Script on github: https://github.com/adotcoop/Intune/blob/master/Install-CompanyPortal.ps1 

I deployed the Script on the Intune admin center: Devices > Scripts and remediations > Platform scripts >"+ Add" > Windows 10 and later 

Also dont forget to change the Assignments and include the desired groups. 

Another article where this Solution was mentioned is: https://adotcoop.com/2020/08/21/company-portal.html

I hope this helps someone.

Please let me know if this also worked for you.

[#5]

Any updates from the contributors regarding this problem?

[#6]

Nope - I have ongoing ticket with Microsoft. We still didn't get reply why we have 2 laptops, where this is happening.