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Jul 21 2022, 08:00 AM - 12:00 PM (PDT)

Android (Samsung) Wipe phone Wifi issues

New Contributor

Hello,

 

We are using Samsung Smartphones, but when we wanna wipe a smartphone and want to enroll it again we are getting an error on our wifi. (Unable to sign in to Wi-Fi AP. An unauthorized factory reset has been performed on this device. The sign-in screen cannot be accessed.)

 

Anyone seen this before? Or has a solution for this kind of problem?

 

Regards Jeroen

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