Apr 06 2018
06:36 AM
- last edited on
Aug 06 2023
03:39 PM
by
TechCommunityAP
Apr 06 2018
06:36 AM
- last edited on
Aug 06 2023
03:39 PM
by
TechCommunityAP
Apr 08 2018 10:54 PM
Aug 21 2018 02:55 AM
We have the same problem here!
It happens in every new form...
When a picture is uploaded several times into a form, some questions have it loaded but others stay in endless "loading"...
Same picture, same size... yet - loading.
Aug 21 2018 04:19 PM
Aug 21 2018 11:30 PM
Well, "loading effect" here appears to be cash irrelevant.
I also tried your way - to create, to wait to see the effect and then move to the next.
Guess what?! :) It breaks after that... I also tried to recreate 100 questions. Around 10% of them did broke again.
:( Thanks for the tips anyway!
Aug 21 2018 11:33 PM
Dec 13 2019 01:51 AM
Hi
I'm experiencing the same problems. When using 'Take a Test' for students to open the form, the images won't appear, or are endlessly loading. It is not possible to refresh with F5 or Ctrl-F5 because of the Take a Test environment. The only solution is to log off en try again with the provided link from the teacher, and then hope for the best. Sometimes it takes 3 or 4 times before it finally loads.
The images are all less then 500kB.
all suggestions are welcome.
Jan 03 2020 06:29 AM
@Karel Decloedt I'm experiencing the same issue. Anytime I create a test for my students with images, the images simply choose when they will or will not load. It's quite frustrating and making me opt for using Google Forms instead. I wish I didn't have to do that, but I can't use Microsoft Forms for Geometry tests until this picture issue is fixed! For context, my students are accessing the Forms through a web browser. Is that the same case with yours?
Jan 03 2020 06:39 AM
@G_PearsonWe use Take a Test (https://www.youtube.com/watch?v=PpKYObNqsJA), it opens a MS Form in a webbrowser in a kiosk mode environment.
It's a shame that it is not reliable.
Mar 28 2020 11:52 AM
Apr 17 2020 01:39 AM
Apr 20 2020 03:56 AM
We have the same issue, I've made a quiz as an example for Teachers so that they can provide quizzes for their students at home but we can not promote quizzes on MS Forms with this image loading problem still outstanding (for at least a couple of years!). All images are under 300k and ironically, 100% the images never seem to load on the Edge browser.
Apr 20 2020 06:21 AM
@Ieke_Bakker Honestly, I would say the best solution would be to use Google Forms. Until Microsoft fixes the issue, it makes the entire product unusable for me.
Oct 08 2020 04:53 AM
david@Dreyuk69
We have the same problem at our school. This problem simply must be fixed by Microsoft asap - it is affecting many many schools.
Oct 08 2020 04:59 AM
Nov 02 2021 08:58 AM
We have the same issue with all our Microsfoft Forms (Quizes). Images do not load, or dissappear on refresh. It affects all forms regardless of the format and size of the image inserted into a form question. You can "stimulate" the images to reappear by opening the collaborative link of the form, refreshing and opening the "share" link again. But they dissapear again in a few minutes.
I am not sharing the grey placeholder box when images do not appear, but I can share the errors I see in Web Development tools when images do not load.:
There is a 404 Not found errors when images are retrieved from https://lists.office.com
GET
scheme: https
host: lists.office.com
filename:
/Images/2e92b4ca-7f42-4d4c-aa99-ec5e01762722/2e750f13-c769-40ba-84e4-03087c44f5db/T8VJ8WEZ78JVBNJ8OUD7NC9Q31/c0dac58e-aeed-4af5-b3f4-a4345a9d2b0b
Address: 52.109.76.140:443
Status: 404 Not Found
VersionHTTP/2
When you try to load the image from pointer link above in a new tab the error is different:
{"error":{"code":"NotFound","message":"No user mapping found for user 123456-c769-40ba-84e4-03087c44f5db","innerError":{"code":"UserMappingNotFound","params":["123456-c769-40ba-84e4-03087c44f5db"]}}}
Does anyone has a resolution to this, or a workaround please? It is impacting our educational process and it is very difficult to sort / predict behaviour.
Thank you,
Sandi