May 06 2020 10:47 AM
I have group classes set up for a max of 125 people. The appointments keep sending auto cancellations and there are still spaces. I literally have had over a dozen people trying to register. They get a confirmation and then a cancellation. What is going on?
Mar 20 2023 08:47 AM
Our team has the same issue, in 2023. Any updates Microsoft? Every booking is sending a cancellation notice.
Mar 28 2023 01:22 PM
Apr 17 2023 06:41 AM
@Lisa Stebbins April 2023 it's come back to us again too. We had this issue in 2020, and now it's just returned in April 2023 where it suddenly sends Cancel notices to everyone when a new #11 signs up out of 20 seats.
Apr 21 2023 01:25 AM
This error seems to have existed for over 3 years. What's going on at Microsoft? In any case, bookings cannot be used in this way
Apr 24 2023 10:38 AM
We are having the same problem. I would hope that @Microsoft would be able to fix this glitch.
Apr 25 2023 08:39 AM
I am having the same issue. When someone cancels or when I manually take someone out, everyone gets cancelation emails and invites removed from their calendar. It's caused a lot of confusion for all involved....not sure why @Pernille-Eskebo can't seem to resolve this issue. It doesn't seem like it is happening if you manually add in a calendar invite via Outlook but that defeats the purpose of using the application....
Jun 01 2023 11:07 AM
Jun 12 2023 07:04 AM
Jun 12 2023 08:42 AM
@Lisa Stebbins I'm saying for a service that allows say 20 users. When #11 signs up, then the cancels go out to the 10 previous.
Jun 12 2023 08:59 AM
Jun 12 2023 09:07 AM
Jun 15 2023 07:48 AM
Jun 30 2023 01:21 AM
@Lisa Stebbins We are facing this same problem for less than 11 users, too. I don't see any difference for the 11th user.
Just in case you are fixating on the 11 :D
Jun 30 2023 02:11 AM
@FxFranke could you please create a support ticket so that we can collect additional information and help unblock you asap?
Get support - Microsoft 365 admin | Microsoft Learn
Thanks,
Babu
Jun 30 2023 02:15 AM - edited Jul 04 2023 11:06 PM
Hi @Babu_Alagarsamy, thank you for your quick reaction.
Ironically, today is our last day of premium support, so maybe my contact person will get back to me in time. Otherwise, I will open a ticket.
Edit July 5th: Ticket under way...
Jun 30 2023 08:11 AM
Jul 04 2023 11:02 PM - edited Jul 04 2023 11:04 PM
Hi @Lisa Stebbins,
thanks for the tip, I will try that out. I have just opened a ticket with my IT to open a ticket with MS (Ticket for a Ticket :face_with_tears_of_joy:), but it is definitely worth a try as a quick workaround.
Only problem with that is that people would have to create their own calendar entry. Not so customer friendly and a bit faffy compared to just double-click on the .ics-file...
If MS managed to solve this properly, I would prefer that.
Jul 05 2023 06:21 AM