The site's favicon is not displayed in Bing search results

Copper Contributor

Hello dear Microsoft/Bing Community!

I kindly ask for your help in understanding the issue of displaying the favicon in Bing search results.

My website doesn't show it neither for main page https://tictactoefree.com/:

Tictac_2-1689871971803.png

nor for alternative language pages like https://tictactoefree.com/pl/:

Tictac_1-1689871915117.png

For a correct implementation of the favicon, I followed the steps from Bing's forum:

https://answers.microsoft.com/en-us/bing/forum/all/what-are-the-requirements-to-display-favicon-on/2...

Quote: "To display a favicon on Bing search results, the website must meet the following requirements:
1. The website must have a valid favicon file in the root directory of the website.
2. The favicon file must be in either .ico, .png, .gif, or .jpg format.
3. The favicon file must be at least 16x16 pixels in size, but it is recommended to use a larger size of at least 32x32 pixels.
4. The favicon file must be accessible and not blocked by any robots.txt rules or server configurations.
5. The website must have a valid sitemap.xml file, and the sitemap should include the URL of the favicon file."

Based on this, I added links to the image sizes 16*16 & 32*32 to the page code:

Tictac_0-1689871523653.png

However, I did not follow the 5th step "5. The website must have a valid sitemap.xml file" and did not add a link to the favicon in the sitemap.

On the one hand, I have concerns about how Google might perceive a link to the favicon in the sitemap (whether it will affect ranking time), and on the other hand, I looked at other sites in the search results and did not find links to favicons in their sitemaps.

This is the code of competitor who does not have a favicon mention in sitemaps but is OK with displaying it in search results:

Tictac_4-1689872279708.png

Tictac_3-1689872244956.png

Could you please advise, perhaps I did something wrong in the code? And maybe there's another way to feed Bing my favicon so it could pull it into the search results? Or possibly my website has another issue I don't see.

Thanks in advance for any piece of advice!

PS. The problem still exists:(

23 Replies

Haven't wanted to update on the site https://pocket-codes.com/ for over a year now.

@ctomczyk 

I had the same favicon problem for several years with my blog

https://voyagesaloisir.blogspot.com/

 

After contacting Bing support, the problem was resolved within 2 days.

I have the same problem. For many years now, the favicon of my site has not been displayed in the Binq search - https://art-cafe.info/ . A site without a favicon does not look presentable to users.
Check favicon file format and size compatibility.
Ensure favicon is correctly linked in the HTML code.
Verify the website's robots.txt file doesn't block favicon access.
Test site's compatibility with different browsers.
Consider Bing Webmaster Tools for troubleshooting.