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Account recovery
HELP!! I WENT TO ACCESS MY ACCOUNT AND IT SAYS THAT IT DONT EXIST ANYMORE. I HAD A PHONE ATTACHED TO THE ACCOUNT, CAN ANYONE THINK OF A WAY TO POSSIBLY GAIN ACCESS TO IT?? LET ME KNOW IF I SHOULD GIVE OUT THE NUMBER AND EMAIL BEING AN OPEN BOARD LIKE THIS. THANK YOU IN ADVANCE. *S.WALTMANSolvedWaltman635Apr 28, 2026Copper Contributor1.8KViews0likes8Comments400 Robux reward disappeared after my redemption was declined – anyone else?
Hi everyone, I’m really confused and frustrated right now. I spent about 5 months earning 6,750 Microsoft Rewards points and redeemed them for the 400 Robux digital code on March 2, 2026. The order was marked as “Declined,” and my points were returned. However, after that, the 400 Robux option completely disappeared from my rewards dashboard. Now only the 800 and 1000 Robux options are available. I earned all my points fairly and followed the program rules. The 400 Robux reward was available at the time I redeemed it, so I don’t understand why it was declined and then removed. Has this happened to anyone else? Does this usually mean it’s out of stock? Does it come back? Is there any way support can manually allow redemption? I’m just trying to redeem what I worked toward. Any advice would really help.vexedangApr 21, 2026Copper Contributor2KViews1like6CommentsReconsideration request for selfmanager.ai - migration and indexing issues
Hello Bing Support, I am requesting a reconsideration of the domain selfmanager.ai following a domain migration from self-manager.net. Although pages are crawled and appear indexed in Site Explorer, the site is not being served in search results and impressions are effectively zero. Actions taken before this appeal: Implemented 301 redirects from old domain to selfmanager.ai Ensured all canonical tags point to selfmanager.ai Removed any noindex directives and confirmed no X-Robots-Tag headers Submitted sitemap and used IndexNow to push updates Verified Bingbot access in server logs; pages return 200 for crawls Performed content quality audit and improved thin or duplicate pages Site is indexed and receiving impressions on Google Please review whether a manual action, domain canonicalization issue, or quality filter is suppressing serving for this domain. I can provide server logs, sitemap, example URLs, and screenshots on request. Thank you for your assistance, Marianmarian-abzApr 17, 2026Copper Contributor26Views0likes0CommentsNeed help: My phone is detected as a PC on Microsoft Rewards
Hi, I only use my realme 5 phone, but Microsoft Rewards detects it as a PC. I cannot redeem my points. I've cleared my cache and checked my settings. Please help me fix this device detection. Thank you.Ferdi9Apr 08, 2026Copper Contributor24Views0likes0CommentsAccount Reward boqued
Hello, I'm using this platform so Microsoft can respond to my request. I had a problem with my rewards account; I couldn't redeem my points, so I submitted a report. You replied that you would process the request and keep me updated. Instead, two days later, my rewards account was blocked. Now I've already looked into this on a forum and seen that there are problems with bots blocking accounts, and that many people have had to wait to be unblocked. I already had an account and waited a month without a response, so I ended up closing it. Now I'm stuck with another blocked account, so I don't understand. Please, can someone help me? I don't know what to do anymore. And the form isn't responding?6768Mar 28, 2026Copper Contributor15Views0likes0CommentsConfused about commercial use of microsoft AI images
I'm a little confused about commercial use of AI images from microsoft. On one hand, bing image creator terms says NO commercial use On the other hand, dall e 3 (accessed through bing chat) can be used commercially But don't they both come from the same AI engine?SolvedaskingandaskingMar 24, 2026Copper Contributor65KViews0likes12CommentsMicrosoft Bing's AI Image Creator refuses to generate images
The Microsoft Bing AI Image Creator has stopped generating images for me, every time I want to generate an image a message is displayed: "You can no longer submit prompts. Please wait until other creations in progress have completed before attempting to create again." What causes this and how to fix this error/problem? Thank you in advance for your answers. Regards.Eliasz_SMar 11, 2026Copper Contributor4.7KViews0likes3CommentsSite impressions dropped to near-zero since Jan 2025 — 3 tickets raised, no response from support
Hello Bing Webmaster Community, I am hoping someone from the Bing team or the community can help me here, as I have been unable to get a response from support despite raising 3 tickets over the past 2 months. Website: https://inevia.co/ Ticket Reference: REQ00199330 (raised 19 Jan 2026) Ticket Reference: REQ00202838 (raised 4 Feb 2026) Ticket Reference: REQ00209233 (raised 6 March 2026) THE PROBLEM My site was performing normally on Bing until late December 2025. Since then, impressions and clicks have dropped to near zero. The graph shows brief spikes in December and January, followed by a complete crash from February 2026 onwards. This cycling pattern suggests algorithmic suppression rather than a technical issue on my end. WHAT I HAVE ALREADY DONE - robots.txt verified - Bingbot not blocked - No noindex tags on any pages - Sitemap submitted and returning 200 status - All key URLs manually re-submitted via URL Submission - IndexNow enabled - No security warnings or manual action flags in Webmaster Tools - Fetch as Bingbot - pages render correctly - URL Inspection checked - inner pages not recrawled since October 2025 WHAT I NEED HELP WITH 1. Has https://inevia.co/ been algorithmically suppressed or flagged? 2. Why have inner pages not been recrawled since October 2025? 3. What specific steps can I take to restore normal indexing? Any help from the Bing team or community members who have faced a similar issue would be greatly appreciated. This has been going on for over 2 months and is seriously impacting our business. Thank you.rindap-ineviaMar 11, 2026Copper Contributor103Views0likes0CommentsBing Wallpaper app - "Desktop click opens Bing" ignored...
Surely this bug is well known - it's been present for a month or so now. Steps to reproduce. Toggle setting: "Desktop click opens Bing" On then Off. Clicking the Desktop will open Bing - once. Every day or so (it's hard to know), a desktop click also opens Bing. Please fix Microsoft - it's a real PITA! :) Cheers, Duncan.DuncanMcC-NZFeb 27, 2026Copper Contributor867Views1like3Comments
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