Jul 20 2021 04:07 PM
Hi,
I have a new laptop for a member of staff but in haste, it has Windows 10 Home installed. When I use the upgrade link in the Windows settings panel, I am required to logon to Microsoft Store to pay for the Windows upgrade on the device in question.
My issue - and one that appears widely acknowledged - is that none of my 365 accounts are accepted as Microsoft accounts and therefore cannot access the MS Store to purchase the upgrade. Try as I might, I cannot find an alternate method to purchase this upgrade and I do not fancy purchasing an upgrade through some obscure personal MS account.
So is it possible to complete purchases on the MS Store using either the 365 Admin account or a delegated user account on 365? Otherwise, is anyone aware of a method to purchase the W10 upgrade using at least an email address of one of my 365 accounts?
Aug 13 2021 08:37 AM
Hello @rockall-group
You should be able to buy the key from Microsoft directly, see link below:
Buy Windows 10 Pro for Business - Microsoft
Then, enter the key manually as shown below.
Hope this helps.
Thanks,
Jose
Sep 19 2021 11:37 AM
Ive tried this way also, but not sure where to find the product key purchased with the M365 premium licence. Stuck on how to upgrade to Windows 10 Pro..
Sep 19 2021 12:29 PM
Hello @JW_Singh
If you sign into Windows (your user session) using the Microsoft account to which the license has been assigned, Windows should then automatically be activated.
Hope this information helps.
Thanks,
Jose
Feb 02 2023 09:21 AM
Hi @rockall-group were you able to upgrade, if yes, how? I'm in same situation.
Feb 02 2023 09:56 AM
Apr 30 2024 02:09 AM