Nov 28 2019
02:41 AM
- last edited on
Feb 01 2023
12:45 PM
by
TechCommunityAP
Nov 28 2019
02:41 AM
- last edited on
Feb 01 2023
12:45 PM
by
TechCommunityAP
Hi,
We have an 8 user Office 365 Business Essentials subscription, as you can see from the snipping grab below the list of services that Skype is one of them.
After reading a couple of threads, I downloaded Skype for Business from this link which was in one of the threads. When I log in to the office.com and go to all apps Skype/Skype for Business is not listed at all.
https://support.microsoft.com/en-us/help/3139711/how-to-install-the-skype-for-business-basic-stand-a...
When I try to log in with my Office 365 user name and password I got this message
I have tried using the "Delete my sign-in info" link, and entering my office 365 sign in again, it now does not ask for a password but just gives me the above error each time.
Is Skype for business still part for Office still part of Office 365, if not why is the icon still listed as one of the services.
In Admin panel, there is nothing to assign for Skype to any users.
Any assistance in getting me able to login to Skype would be appreciated.
Thanks
Andy.
Nov 28 2019 02:49 AM - edited Nov 28 2019 02:52 AM
SolutionNov 28 2019 06:49 AM
Hi Chris.
Thanks for the speedy reply.
Yes the subscription is post Oct 2018, so that explains it. I did see that SfB was being deprecated in favour of teams but not that it had been dropped for new subscribers. It is slightly misleading that the Icon for SfB is still shown on the 365 subscription panel.
I will look into using Teams in that case.
Thanks again.
Andy
Nov 28 2019 02:49 AM - edited Nov 28 2019 02:52 AM
Solution