Hello,
When we first migrated from on-prem exchange to Office365 we were setup in the US Region (we are a Canadian based company) so we can forced to purchase licenses/subscriptions from our reseller. They don't offer all of the licenses we need and want, and being that we are hard coded US we are unable to enter in a CC and pay directly.
Our only option is to migrate to a new Tenant. We also use Cloud Sync to our on-prem AD for account and password sync. When asking the best way to migrate, we were told to export the accounts in the current tenant to a CSV and import to the new, then migrate all of the mailboxes over. I don't see this working as the accounts on both tenants need to pull from our on-prem AD not manually on the cloud. As far asI know you can't create an account on cloud, then afterwards have it connect to an on-prem AD account.
