Feb 13 2019 06:18 AM - edited Feb 13 2019 06:19 AM
Has anyone had any issues when co authoring in either excel or word? Both programs crash unexpectedly, but with no warning or error message. Nothing shows in the event logs as to what happened. This only happens when co authoring, and only one user is removed from the doc, when they are removed, they still appear to be in the document to the other users in the doc at that time. Reopening the doc picks up where they left off, but its massively affecting production!
I currently have a ticket open with 365 support (Ticket #:12768014) but we dont seem to be getting anywhere at the moment.
Thanks in advance, Gary.
Jan 11 2022 12:21 PM
Aug 18 2022 08:35 AM
Does the issue described below have a work around. It is now 2022 and we are experiencing a problem with Microsoft Word locking up when multiple solution architects are adding content to the document.
Aug 18 2022 08:54 AM
@Encore_Technologies The original problem we were having was resolved in Build 1904 back in 2019. If the problem has resurfaced in a current version I would recommend starting a new thread.
Good luck.