Jul 24 2019
12:26 PM
- last edited on
Feb 10 2023
02:30 PM
by
TechCommunityAP
Jul 24 2019
12:26 PM
- last edited on
Feb 10 2023
02:30 PM
by
TechCommunityAP
How do I register a second and a third device (iPhone / iPad in in this particular case)?
First phone (main phone) is already using the Authenticator App without problem.
Now we need to register a second phone as backup device (and with an alternative cellular carrier) and a iPad as third device.
All devices should use the Authenticator App.
Jul 25 2019 02:42 AM
Hi Robert,
This feature hasn't been Rolled out yet, but we expect to have it soon (based on number of feedback received to Product Engineering Team). Here is the feedback link for the same - https://office365.uservoice.com/forums/264636-general/suggestions/17756713-allow-multiple-devices-to...
Alternatively for backup & restore should you come across issues like list device or malfunction is here attached -
https://docs.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery
Cheers !!
Ankit Shukla
Jul 25 2019 07:05 AM
@ankit shuklaThat article only applies if I have an iOS device. What if I'm using Android?
Jul 25 2019 11:13 AM
@Lloyd Adams Good Catch. Settings, are pretty much the same except if you are rolling over from OS Change on MFA Device (iOS to Android or vice versa)
I think this should answer everything related to MFA Issues :)
https://docs.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-faq
Cheers !
Ankit Shukla
Jul 25 2019 12:55 PM
Jul 26 2019 01:03 AM
@ankit shukla I guess I should have made my point more specific.
All backup/restore instructions are for iOS (using iCloud). There are no notes on how to back up Android versions of the app. Is it even possible?
Aug 01 2019 12:44 PM
@Lloyd Adams Sorry for late response. But here is something i found lately on for iOS devices. Feature coming soon for sure on Android too (not yet available ) - https://techcommunity.microsoft.com/t5/Azure-Active-Directory-Identity/Microsoft-Authenticator-Accou...
Aug 02 2019 01:00 AM
@ankit shuklaThanks- I just hope they manage to get it rolled out within the 90days that was quoted (on the 19th June). And then that is only public preview.
Aug 02 2019 10:16 AM
@Lloyd Adams I'm absolutely with you on this. A feature being evolved for a specific platform (IOS) should also be available for another (Android). Should not be a discrimination factor here. Fingers crossed. Hopefully it would be rolled out soon.
Cheers !
Ankit Shukla
Sep 11 2019 02:00 AM
@ankit shukla It appeared today
Jan 20 2020 02:24 AM