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How to register a second and a third mobile phone for MFA?

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Robert K
Contributor

How do I register a second and a third device (iPhone / iPad in  in this particular case)?

 

First phone (main phone) is already using the Authenticator App without problem.

 

Now we need to register a second phone as backup device (and with an alternative cellular carrier) and a iPad as third device. 

 

All devices should use the Authenticator App.

10 Replies

@Robert K 

 

Hi Robert,

 

This feature hasn't been Rolled out yet, but we expect to have it soon (based on number of feedback received to Product Engineering Team). Here is the feedback link for the same - https://office365.uservoice.com/forums/264636-general/suggestions/17756713-allow-multiple-devices-to...

 

Alternatively for backup & restore should you come across issues like list device or malfunction is here attached - 

https://docs.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

 

Cheers !!

Ankit Shukla

 

 

 

@ankit shuklaThat article only applies if I have an iOS device.  What if I'm using Android?

@Lloyd Adams  Good Catch. Settings, are pretty much the same except if you are rolling over from OS Change on MFA Device (iOS to Android or vice versa) 

I think this should answer everything related to MFA Issues :) 

 

https://docs.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-faq

 

 

Cheers !

Ankit Shukla

Hmmm, pretty sure you can already setup multiple devices. You just go to your profile and add another method and scan it in and go. we do this usually when replacing devices so I know it's in there.

@ankit shukla  I guess I should have made my point more specific.  

 

All backup/restore instructions are for iOS (using iCloud).  There are no notes on how to back up Android versions of the app.  Is it even possible?

@Lloyd Adams Sorry for late response. But here is something i found lately on for iOS devices. Feature coming soon for sure on Android too (not yet available ) - https://techcommunity.microsoft.com/t5/Azure-Active-Directory-Identity/Microsoft-Authenticator-Accou... 

 

 

@ankit shuklaThanks- I just hope they manage to get it rolled out within the 90days that was quoted (on the 19th June). And then that is only public preview.   

@Lloyd Adams  I'm absolutely with you on this. A feature being evolved for a specific platform (IOS) should also be available for another (Android). Should not be a discrimination factor here. Fingers crossed. Hopefully it would be rolled out soon.

 

Cheers !

Ankit Shukla

 

@Lloyd Adams Thats Great and im happy for you :) 

 

Cheers !

Ankit Shukla