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First published on CloudBlogs on Apr, 24 2018
Howdy folks, Many of you have asked for backup and recovery for the Microsoft Authenticator app. We've heard that need, and that's why I'm happy to announce that we've just released a backup and recovery feature for that app. Now, your Microsoft Authenticator app will keep your account credentials, so you won't get locked out of your accounts when you move to a new device. We're launching this feature beginning with iOS first, and we've already released a private preview to our iOS beta testers. Over the next few weeks, we'll roll this out to all iOS users. We're rolling out to iOS first as building the app using iCloud simplified our development. But later this year, we'll add this feature to the Android version as well. Try it out! If you don't have the Microsoft Authenticator app yet, get it here . If you want to try this feature before it's available to the general public, sign up here to become a beta tester. If you're already one of our beta testers, you can install the update (version 5.7.0) on your iOS device once it's available to you. Turn on Backup In the Microsoft Authenticator app, go to Settings . Under Backup , turn the toggle to ON for Auto backups and follow the prompts. Behind the scenes, this is how it works:
  1. We encrypt your backup data with your personal Microsoft account
  2. We then store the encrypted backup with your iCloud account
And that's it! Your account credentials are now backed up in the cloud and will stay up to date when you add, delete, or edit your accounts. Recover on a new device To recover the app on a new device, sign in to the same iCloud account and personal Microsoft account as on your previous device. After you sign in, the following options will be available:
  1. Your OATH verification codes for your third-party accounts and personal Microsoft accounts
  1. The ability to enable push notifications for your personal, work, or school Microsoft accounts
If you have additional questions, check out our Microsoft Authenticator docs . You can also use the Microsoft Authenticator forum to offer suggestions, ask questions, and talk with our support team and other fans of account security. I hope you'll take some time to check this new feature out. As always, we would love to receive any feedback or suggestions you have. Best Regards, Alex Simons (Twitter: @Alex_A_Simons ) Director of Program Management Microsoft Identity Division [ Update 4/27/18: We’ve received a few questions from Azure AD enterprise customers concerned that this new feature is backing up corporate accounts. We want to make clear that we’re not actually backing up corporate account credentials or any of the associated tokens. Instead, we simply store a placeholder marker to let the user know they previously had that account and they’ll need to take action to set up the account again.]
18 Comments
Occasional Visitor

I know this is a late comment, but I really appreciate what the Microsoft team has done with this app. It's leaps and bounds beyond the Google Authenticator on iOS, and I just finished switching all my accounts on the Google Authenticator over to the Microsoft Authenticator. Good work, folks. 

Occasional Visitor
Please also add to Android
Occasional Visitor

Isn't it a bit embarrassing that this is being added for Apple IOS users before Windows / Android users? 

 

Great that both Apple and Microsoft are putting Apple users first.

Senior Member

Google Authenticator, LastPass Authenticator, Authy Authenticator, DUO Mobile Authenticator, etc. all allow Android devices to backup & restore.  Why not Microsoft?  

In another article it was stated that "due to security reasons Android devices could not be backup up".  Is that because your software developers aren't smart enough to figure out how to do it? Or do you not trust the security features of OneDrive?  

 

Asking for a friend.... 

Regular Visitor

Thanks for the great article on backup and restore for MS Authenticator. A bit dissapointed that it isn't available on Android yet. How can i find out when you will be testing this new feature and maybe be part of the beta testing?

Occasional Visitor

Hi

 

Any news yet on the Microsoft android backup version.

Frequent Visitor

Any time frames on the Android version... Really don't want root my devices just to transfer authenticator app (over 30 accounts

Occasional Visitor

WTH - Android this century?  I might have to dump this as my authenticator.

Occasional Visitor

Thanks for nothing Microsoft, Phone died today, I now have the hassle of getting all 2FA accounts reset and you know how hard that is with authenticator to AUTH with 2FA

 

Occasional Visitor
I don't understand why you guys can't use one drive to backup the accounts? It's a joke not to be able to support android until now.
Occasional Visitor

Hey Microsoft team!

Isn't it embarrassing for a person been with you all the time (while you were experimenting on Microsoft mobiles), and remained with you unless you yourself stopped making windows phones.  I was literally shocked to know about that I can not back up my Microsoft Authenticator because it was very obvious for me to have a backup option for password remembering app. Isn't it funny? don't you think so?   Where is the camera hiding Nice Prank Microsoft Nice Prank uncle bill?  

 

 

A very sad Microsoft user. 

Occasional Visitor

Seriously. Where is the backup option for Android users???? This should be extremely embarrassing to the developers and program managers. This is a nearly a year since the announcement.

Occasional Visitor

Microsoft when will you enable this for Android users? Pretty poor that after a year it's still not enabled.

Regular Visitor

I am in total agreement with all of you and I find it very annoying as well as embarrassed that iPhone users would get this first, BUT, being negative isn't going to go anywhere as you can plainly see. Is there an update on the progress? Can you share something positive with the user community? Can we help to provide some testing as a beta group?

 

Thanks in advance.

 

Cheers,

Tom

Occasional Visitor
Heads up, i formatted my phone and forgot to all about the app, after i opened it, it asked me to add an account, found the account for me and everything worked fine but only for the Microsoft account, another site i had is lost and now i have to go into the trouble of trying to remove the 2fa for it and create a new one, so you can get your Microsoft one back if you have a google account connected to the device over the google data restore but not the rest of your keys.

Where is the Microsoft Authenticator backup option for Android!?  This blog post from 2018 said by the end of the year, it's now 5 months late!

 

FYI for others.  You can add a secondary MFA device using using code auth vs push notifications.   I've done that and added it into Authy so that at least I have a backup MFA option for WHEN (Not IF) I need to replace my MFA device.

 

Most users are going to be using their primary mobile device for MFA.  These devices are almost guaranteed to be replaced every ~2-4yrs.  Backup/Restore is a requirement and not having it is a massive deterrent to MFA adoption. 

Occasional Visitor

We're all still waiting on that sweet Android update due at the end of 2018?

Occasional Visitor

Yes, it would be swell if I could backup my auth codes.