Unable to open excel, but word and ppt is normal

Copper Contributor

I can not open the excel software in my desktop. After double-clicking the excel,  there is no response, but there is a excel process with huge memory and power usage in the task manager as shown below.  excel.png

However, the word and ppt still works. 

4 Replies
Try clicking the details tab (in task manager) and killing all Excel.exe instances. Then launch Excel again, does it open now?
Still can not... I have ended all excel process and launch it again, still can not see any response

@HanD140 

If I may add, Basically and in advance, I always recommend an update (OS & Office) & repair procedure, , immediately afterwards open Excel in safety mode and close it, before you take any other steps.

 

Hope I was able to help with this info.

 

NikolinoDE

I know I don't know anything (Socrates)

@HanD140 Try opening Excel in safe mode (hold down the control key while you double-click the Excel icon). Does Excel start?