color printing

Copper Contributor

Using Office 365 on PC. Color does not print the way it appears on the screen.

2 Replies


It is possible to have color-related printing issues when using Office 365 with a printer. Color printing problems can arise from various sources, including the software you are using (Office 365), the printer itself, and the settings or configurations.

Here are some common scenarios where color printing issues can occur in the context of Office 365 and the printer:

  1. Printer Settings: Incorrect printer settings can cause color mismatches. Ensure that your printer settings are configured for color printing.
  2. Printer Compatibility: Some older printers may not fully support modern color management standards. In such cases, color discrepancies may occur.
  3. Driver Issues: Outdated or incompatible printer drivers can lead to problems with color printing. Make sure you have the latest printer drivers installed.
  4. Office 365 Application Settings: The print settings within Office 365 applications (Word, Excel, etc.) can affect color printing. Check for color settings in the specific Office application you are using. Do not forget to update your OS and Office.
  5. Document Properties: Specific document properties, such as color profiles, can affect how colors are printed. Ensure that the document properties are set up correctly.
  6. Page Layout and Size: Sometimes, issues can occur if the page layout and paper size settings in your Office document do not match your printer's capabilities.
  7. Document Format: The file format in which you save the document can impact color accuracy. For consistent color printing, it is often best to save your documents in a widely supported format, such as PDF.
  8. Ink or Toner Levels: Low ink or toner levels can result in color discrepancies. Replace or refill the ink or toner cartridges if needed.
  9. Color Profiles: Color profiles define how colors are displayed and printed. Check if the color profile used for your document is compatible with your printer.
  10. Print Quality: Adjust the print quality settings on your printer. High-quality printing may produce better color accuracy.

If you encounter color issues when printing from Office 365, it's a good practice to perform a test print with a simple document or image to determine whether the problem is specific to Office 365 or if it's a general printer issue. If the issue persists, consider checking the printer settings, drivers, and hardware components. If the problem is isolated to Office 365, review the application-specific settings for color printing.

Ultimately, resolving color printing problems may require a combination of adjustments in both your Office 365 application and your printer settings to achieve the desired color output. The text and steps were edited with the help of AI.


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I do not know how to check all of your suggestions, but my specific problem is that only the outside gridlines are printing in color.  The others remain black even though they appear in color on the screen.