External Users Licencing for D365.

Brass Contributor

Hi all,

For a customer of us, we need to make a choice between : 

1. Power Pages (which licensing is very clear) and accessing, but with low customization capabilities  

2. Or a specific website connected to Dynamics365, with high customization capabilies, but with quite confused rules for licensing. 

 

The Dynamics 365 licensing guide, in the "Additional Licensing Requirements" paragraph,  says : "External user access is available in limited situations to customers and third parties who interact with your organization or its affiliates (that is, separate companies or contractors). Off-site vendors who are not in employee-like relationships (such as IT help desk vendors who serve multiple organizations) also qualify as external users. These external users do not require user licenses to access Dynamics 365.
Limited external user access is included with your internal user licenses. However, the graphical interfaces for Business Central, Sales, Customer Service, and Field Service may not be accessed by external users. 

 

The document does not explicitly show the limits an external user can face accessing data in Dynamics 365 ? 

 

Can you help about licensing rules in that context ? 

 

Thank you !

Laurent. 

 

 

 

 

 

4 Replies

@Laurent PIGEON you may want to try posting this in the Dynamics community, they may have some guidance for you. 

 

Find Answers | Microsoft Dynamics 365 Community

@JillArmourMicrosoft 

Hi Jill, 

Thank you very much for replying my post. 

I just come from posting my question in the Microsoft Dynamics 365 Community

 

Beside the community, as a Business Apps Solution Partner, I am desperatly seeking one person in Microsoft staff, that could help us on that topic. 

It's very hard (from France i mean) to get in touch with a D365 licensing specialist, and i think that is because we are not managed yet. 

 

Would you know such a D365 specialist at Microsoft ? 🙂 

 

Thanks, 

Laurent.  

 

 

@Laurent PIGEON I don't know any direct contacts, I will try to reach out internally to see what I can find as far as written resources and links that could help you. 

@Laurent PIGEON I haven't found an internal source for this, but I see that @Joseph1205 had some answers around Dynamics 365 in another post and I thought they may be able to share some of their knowledge to help you? 

 

Thanks in advance @Joseph1205!