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What is the blue icon next to my files mean?
I recently uploaded some files to my OneDrive Photos, but they don't appear under Photos; they only show up under Files -> Photos, and they have this blue icon next to the file name. What does that mean? Any ideas?wjcApr 24, 2026Copper Contributor51Views0likes1CommentOneDrive icon overlays
I have fully disconnected OneDrive from my computer, and actually uninstalled the OneDrive app. I still get OneDrive icon overlays on my desktop (for example, a green checkmark). They don't hurt anything but they are annoying. Can I get rid of them?hspindelApr 24, 2026Copper Contributor28Views0likes2CommentsCritical OneDrive Data Loss – Files Disappeared Without Any Trace While Folder Still Exists
I am experiencing a serious data loss issue in OneDrive. One of my folders ("PHOTOGRAPHER") and all its subfolders still exist, but ALL files inside have disappeared completely. Important facts: Files were uploaded and confirmed to exist No deletion activity in logs Nothing in Recycle Bin Restore OneDrive does not recover them Personal Vault was never used This is NOT a user error and NOT a typical missing file issue. I have already contacted support multiple times, but I keep receiving the same template troubleshooting steps without any real investigation. My case was even closed without resolution. This appears to be a sync overwrite, corruption, or system-level data loss. As a paying customer, this raises serious concerns about data integrity and reliability of OneDrive. Has anyone experienced this before? Is there any way to recover data beyond the standard user tools? How can this be escalated to engineering level? This is critical data for me and I would really appreciate serious guidance. NB : I have attached a screenshot of the folder structure, including multiple subfolders, to clearly show that the folders still exist while all files inside them have disappeared.dearpoettyApr 22, 2026Copper Contributor59Views0likes1CommentOneDrive Archival of Unlicensed Users
The change enforcing archival of unlicensed OneDrive users after 93 days was announced in January of last year but seems to be hitting tenants very gradually. https://learn.microsoft.com/en-us/sharepoint/unlicensed-onedrive-accounts?WT.mc_id=365AdminCSH_spo I'm curious what other organizations are doing to tackle this change and how widespread the rollout has been so far. When the change was announced, did your organizations do anything to prepare? For those of you who are already seeing archival in your tenant When did it actually begin? Particularly for very high volumes of unlicensed accounts, how are you handling this? Have you had any luck with Purview content search and export for retrieval of files?25Views0likes0CommentsOneDrive stop synchronizing
When I try to upload a lot of files to oneDrive, about 5000, onedrive syncs and uploads an average of 200/1000 and stops syncing and gets stuck without uploading anything. The only way to resume the process is to restart the computer or the service.Diego2410Apr 21, 2026Copper Contributor8.3KViews0likes3CommentsFiles shared with Anyone sometimes prompt users to request acccess to the file
My company is experiencing an intermittent problem where sometimes a OneDrive for Business file shared with the setting "Anyone with this link can edit" prompts the user the file is being shared with to request access. If the user tries to open the file a second time, they can then access the file without requesting access. We're wondering why that access request prompt sometimes happens and how to prevent it. It doesn't happen consistently, so we're having trouble reproducing and troubleshooting it. Has anyone seen this before and know how to fix it?Emily MasonApr 21, 2026Copper Contributor126KViews6likes117CommentsOneDrive file blue in progress icon meaning?
I uploaded some videos to my OneDrive Photos section, but they don't show up under Photos. It shows up under Files -> Photos with a blue in progress icon next to it. This didn't happen a month ago, and I couldn't figure out what the icon meant. At first, I thought it was syncing, but it's been 11 hours, and it's still there. Any ideas? thanksOneDrive “Share” window stuck loading from File Explorer (works on web)
Description: Hi all, I'm experiencing an issue with OneDrive where the "Share" option from Windows File Explorer gets stuck indefinitely loading (blank window with spinner). Details: The issue occurs only when using right-click → Share from File Explorer Sharing works correctly from OneDrive web interface Issue is affecting multiple users in the same environment OneDrive sync itself is working normally Troubleshooting already performed: Reinstalled OneDrive completely (clean install) Cleared local cache and removed residual folders Reinstalled Microsoft Edge WebView2 Runtime (Evergreen x64) Cleared Windows Credential Manager entries Reconnected Work/School account (WAM reset) Tested on different networks (including mobile hotspot) Windows fully updated Environment: Windows 11 (corporate environment) Microsoft 365 / OneDrive for Business Observation: The issue seems isolated to the File Explorer integration (possibly WebView2 or WAM-related), since web sharing works fine. Has anyone experienced this behavior recently or is there any known issue with the OneDrive Explorer integration? Thanks in advance.tonyretana18Apr 17, 2026Copper Contributor604Views0likes4CommentsLost all Onedrive files
I manage my Onedrive files primarily on my desktop and when I went into my computer today I couldn’t access any file because they all had the red X sync error. Then I went into the web to access them and they were all gone. I checked the recycle bin and restore and nothing was there. Any idea what happened and how I can get my files back? I have multiple accounts (two for work and one personal) and this was my personal account. My work is doing updates on my work laptop this week and my concern is somehow they deleted all my personal files.SSC2903Apr 16, 2026Copper Contributor4KViews2likes8Comments
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