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OneDrive newbie
I have resisted using OneDrive for years because way back then it took photos from an amazing vacation off my phone before I was done editing them on my phone. I swear I did not have it set to automatically backup if I was running out of space on my phone, but that's what the customer service person said. And I can't batch download them back to my phone (to my knowledge), just one at a time. Why would a home user want to use OneDrive? Every time I try to open OneDrive to delete files there (just to keep it clean, and yes, not use it) it immediately starts synching to my computer, and if I stop that, I can't see my pictures on OneDrive. It says I have to be connected or something like that. Again, you can tell I'm a newbie because I'm not even sure what to do with it. Any information and advice would be incredibly welcomed. Thank you.
Serious Abuse of Microsoft/OneDrive Email Infrastructure for IRS Phishing Scam
I want to report a very serious phishing/security concern involving what appears to be Microsoft/OneDrive email infrastructure. On Sat, May 2, 2026 at 11:03 PM, I received a phishing/scam email pretending to be an IRS tax notice. Today is May 17, 2026, and I am posting this because this issue is extremely concerning and could easily fool many users. The alarming part is that the email was sent from: email address removed for privacy reasons The email contained fake IRS-related warnings such as: “URGENT: UNVERIFIED IRS 2026 TAX DOCUMENT” “Final Reminder” “Immediate Attention Needed” “Review Tax Document” It attempted to pressure users into clicking a fake “Review Tax Document” button. What is deeply concerning is: The sender appears to come from an official Microsoft domain (notificationmail.microsoft.com) The branding and formatting look legitimate Non-technical users could easily trust and click this AOL itself displayed a security warning and disabled the links My questions to Microsoft are: How is it possible for phishing emails to originate from or appear to originate from notificationmail.microsoft.com? Is Microsoft infrastructure being abused? Were compromised Microsoft/OneDrive accounts used? Why are such emails passing authentication checks strongly enough to appear legitimate? This is not a normal spam message. This directly impacts trust in Microsoft notification systems and can lead to credential theft or malware infections. I hope Microsoft investigates this seriously and explains how such abuse is possible from a Microsoft-associated notification domain. Users should: Never click such links Verify tax notices only through official government portals Carefully inspect email headers and domains Report suspicious Microsoft-branded phishing emails immediately Blair Glennon almmicrosoft Microsoftyan
OneDrive is soooooooooooooooooooooo slow!
Why is OneDrive for Business so unacceptably slow? I've had a case open with Microsoft Support since February and to date they have involved several different teams, run numerous diagnostics and tests remotely on my computer, but still haven't been able to improve let alone resolve the very poor download speeds we are getting across the company. They can see the issue with their own eyes, and the under-performing tests are appearing in their diagnostic logs, but for whatever reason they cannot fix their own systems! We have a fibre-optic leased line, 100Mbit over a 1Gbit bearer. Running a speed test, I am getting the full 100Mbit up and down, and yet when I am downloading a file (whether it's a few MB or a few hundred MB) from OneDrive, the download rate hovers between 500Kb/s and 800Kb/s. Uploading the OneDrive for Business is fine - the upload rate is between 7Mb/s and 9Mb/s. It's just the download rate that's the issue. Whenever any of our users save anything to OneDrive and the document is no longer cached, they have to wait for what feels like an eternity for the file to be downloaded before it can be opened. If they're opening the file via an application, then that application will hang and stop responding until the file has been downloaded from their OneDrive. Before we switched to Microsoft 365, we hosted everything locally. Anything we tried to open would do so almost instantly. But using OneDrive feels like we have travelled back in time to the days of 56K/ISDN. If this is how OneDrive has been designed, then it should not be labelled as a business service. There are other solutions out there from competitors that outperform OneDrive, and unfortunately if these issues are not resolved soon, I doubt we will be the only business who migrates away from OneDrive or even Microsoft altogether.
Search
The Onedrive search is not working properly. I have a file called "Vegetarian moussaka recipe.docx" stored in Onedrive (created 9/4/26). When I search for this word in the Onedrive.com website on my laptop (Windows11), or on my Onedrive phone app it is not found, even though if I look for it manually, by going to the folder on Onedrive.com, it is clearly there. When I do the same search in File Explorer on my laptop it does show the file. An odd thing is that I then created a copy of the file, called: "Vegetarian moussaka recipe copy.docx", this is an exact copy and this one IS found, but not the original. I have contacted Microsoft support about it, and sent recordings, data etc as requested, but they don't know the answer. They have just told me to use a "workaround" which is just to use the copied version of the file instead of the original. Since then I've discovered another file this has happened with, called: "Tuscan chicken with beans.docx, created 9/5/26) this also doesn't show in the search in Onedrive.com but does show in a file explorer search. If I copy the file to my Desktop, without renaming it, it DOES show in the Onedrive.com search. Interestingly, the similarity between this file and the other one (Vegetarian moussaka recipe.docx) is that I created both files on my computer (Windows 11) by copying text from an internet page. (But I tried recreating this just now by creating a test and that file behaves normally).
Since April 16, 2026, OneDrive no longer syncs any new .lnk files
Hello, I have a strange issue with OneDrive and Windows shortcut files (.lnk). Since April 16, 2026, OneDrive no longer syncs any new .lnk files I create. All .lnk files created before that date still sync normally. Every new .lnk file immediately shows the “–” status (Not syncing). The target file is inside OneDrive, fully synced and available locally. Older .lnk files in the same folder sync correctly. The problem persists after full OneDrive reset, clearing cache databases, full resync of about 200,000 files, Windows 11 reinstall (Home, Pro, Insider), Windows 10 test on another PC, Smart App Control disabled, no third‑party antivirus. The issue is identical on all devices. The problem started exactly on April 16, 2026, right after several Smart App Control warnings that blocked opening documents through newly created shortcuts. Since that date, no new .lnk file has ever synced again, while all older ones still sync. This makes me think that a Defender cloud reputation flag or something similar may have been applied to my account and is now blocking new .lnk files at the server level. Could someone from the OneDrive team please check whether my account has a cloud security flag or reputation rule incorrectly applied, and reset it if needed? This issue has been going on for almost a month and prevents me from using shortcuts in my OneDrive structure. Post‑scriptum: Thanks to Copilot for helping me through multiple Windows resets and reinstallations to rule out every local cause. This message was also written with its assistance to request help from the community.Onedrive replaced all versions with old file
Hello. Onedrive has replaced an Excel file with a old (from March, 2023) version of the file. I've looked at the version history, but all the versions there appear to be the same old file. How can I recover the latest version of the file please? Regards, Stuart
Files are gone, folderstructure is there
Dear community, I have a one drive account with a extensive folder structure. Today I noticed that the folderstructure is intact (on my laptop and online) but the files are mostly gone for 90%, here and there a folder with some files. My account is a personal 356, have 1 terrabyte. I tried to restore the drive through the instructions I found online by Microsoft, go to settings, one drive restore, check recycle bin, etcetera. Nothing helped. I did not deleted the files manually. I honestly do not know what to do? Tried to get in contact with Microsoft but that is totally impossible. Is there anyone that has expirienced this also? I use onedrive now for many years and never had this. Please help
