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Intune Customer Success
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157

Support Tip – Getting a “Company Portal Temporarily Unavailable” Error

Intune Support Team on 12-13-2018 02:03 PM
If you started getting the error "Company Portal Temporarily Unavailable" on iOS it could be due to the move to require ...
259

Support Tip: Troubleshooting the Intune On-Premises Exchange Connector

Intune Support Team on 12-13-2018 11:11 AM
A new troubleshooting guide is now available for Intune and the on-premises exchange connector.
2,945

Support Tip: Use Intune custom profile settings with the iOS Native Contacts App

Intune Support Team on 12-10-2018 01:03 PM
In this post, Ross shares how you can either allow or block Outlook for iOS’s ability to save contacts to the native iOS...
1,058

Support Tip: Intune Company Portal updates for Mac with Microsoft AutoUpdate

Intune Support Team on 12-07-2018 02:31 PM
Here’s a tip for ensuring you are always on the latest version of the Intune Company Portal for macOS and taking advanta...
2,361

Support Tip: Office C2R installation is now tracked during ESP

Intune Support Team on 12-05-2018 08:36 PM
Are you deploying Windows 10, installing Office 365 Click-to-Run (C2R), and using Autopilot? If so, we recently released...
2,477

Support Tip: Using PowerBI to build custom reports with Intune data

Intune Support Team on 12-05-2018 11:43 AM
In this post, Aaron shares some really great details on and screenshots of how to integrate the Intune Data Warehouse an...
1,046

Known Issue: Profile error enrolling iOS devices with Apple Configurator

Intune Support Team on 12-03-2018 04:02 PM
In this post we briefly share a known issue - an invalid profile error when enrolling iOS devices with Apple Configurato...
2,809

Support Tip: Reduce your helpdesk costs for device password reset with Intune Company Portal Website

Intune Support Team on 11-30-2018 01:17 PM
Reduce your helpdesk costs by having your end users reset their own device pin/password through the Intune Company Porta...
1,821

The Homepage Shortcut in the Microsoft Edge Browser with Intune

Intune Support Team on 11-29-2018 12:14 PM
Read this article to learn more about app configuration policy settings similarities and differences between the Managed...
1,623

Support Tip: Windows Autopilot domain join profiles reporting bug

Intune Support Team on 11-07-2018 10:34 AM
Using Autopilot and wanting to use the new hybrid Azure AD join feature? Read this support tip!
2,141

Upcoming Enhancements to MDM for O365 and Email Profiles on iOS Devices

Intune Support Team on 11-06-2018 10:27 PM
In this post we talk about upcoming improvements to MDM for O365 and email profiles in case you haven't been in the Mess...
1,777

Support Tip: Using Device Health Attestation Settings as Part of Your Intune Compliance Policy

Intune Support Team on 11-06-2018 10:04 AM
Read this post to learn more about health attestation settings and Intune compliance.
1,429

Support Tip: Intune email profiles and certificates

Intune Support Team on 11-01-2018 03:52 PM
New features to remove email and certificates from devices.
940

Welcome to the new Intune Customer Success Blog!

Intune Support Team on 11-01-2018 01:41 PM
New blog to share best practices, troubleshooting, and everything you need to know to be successful with Intune.
291

Known issue: Two Edge settings for Windows 10 do not work as expected in Intune

Intune Support Team on 10-30-2018 11:43 AM
First published on TechNet on Oct 15, 2018 If you have Edge browser settings configured for Windows 10 profiles in the I...
558

COSU Configuration and Enrollment using the QR code enrollment method

J.C. Hornbeck on 10-30-2018 11:42 AM
First published on TechNet on Oct 08, 2018 Hi everyone, Matt Butcher here.
762

Choosing the right Terms solution for your organization

Intune Support Team on 10-30-2018 11:42 AM
First published on TechNet on Oct 02, 2018 If you are an existing Intune customer, you may already be enforcing acceptan...
342

Support tip: Navigating the new Single App mode for Company Portal

Intune Support Team on 10-30-2018 11:41 AM
First published on TechNet on Sep 21, 2018 With Intune support for Multi-token DEP, admins are given the option of authe...
231

New guides available for configuring and troubleshooting NDES and SCEP

J.C. Hornbeck on 10-30-2018 11:40 AM
First published on TechNet on Sep 20, 2018 With Microsoft Intune, you can give users access to corporate resources throu...
186

Support Tip: Where to Schedule iOS Policies

Intune Support Team on 10-30-2018 11:40 AM
First published on TechNet on Sep 19, 2018 The “Update policies for iOS” blade in Intune allows admins to force iOS devi...
160

Known Issue: PIN Prompt for Intune Managed Apps

Intune Support Team on 10-30-2018 11:40 AM
First published on TechNet on Sep 18, 2018 Updated 10/10/18 - Outlook (version 9.
112

Known issue: Certificate-based authentication issue with Pulse Secure 7.0.0 for iOS and Check Point Capsule Connect versions 1.600 for iOS

Intune Support Team on 10-30-2018 11:40 AM
First published on TechNet on Sep 15, 2018 There are issues with certificate-based authentication when using the Pulse S...
268

Intune Plan for Change: Nearing End of Support for Windows 7

Intune Support Team on 10-30-2018 11:40 AM
First published on TechNet on Sep 13, 2018 Today, we're posting the following message on the Office Message Center.
320

Support Tip: Intune Support for iOS 12

Intune Support Team on 10-30-2018 11:39 AM
First published on TechNet on Sep 12, 2018 By Ele Ocholi | Intune Sr.
288

Coming soon: New Intune support experience for Premier customers

Intune Support Team on 10-30-2018 11:39 AM
First published on TechNet on Sep 04, 2018 Microsoft Premier customers use the Microsoft Premier Online (MPO) portal at ...
180

Support tip: Troubleshooting iOS or Android policies not applying to devices

Intune Support Team on 10-30-2018 11:39 AM
First published on TechNet on Aug 29, 2018 We've seen customers have issues where they deploy an iOS or Android policy t...
131

Known Issue: Updates are not installed for iOS devices 11.4 and higher

Intune Support Team on 10-30-2018 11:39 AM
First published on TechNet on Aug 22, 2018 We’ve noticed an issue with updates being installed in some iOS devices.
122

Support Tip: Optimizing bandwidth for Microsoft Store app updates on Windows 10 devices

Intune Support Team on 10-30-2018 11:38 AM
First published on TechNet on Aug 22, 2018 A post was published today on a sister site with some tips to help optimize b...
574

Move from Hybrid Mobile Device Management to Intune on Azure

Intune Support Team on 10-30-2018 11:38 AM
First published on TechNet on Aug 14, 2018 Today we posted a service change announcement in the Office Message Center to...
Latest Comments
Greg Lindsay
in Support Tip: Office C2R installation is now tracked during ESP on 12-13-2018
Bas Peeperkorn Regular Visitor ‎12-07-2018 02:41 AM This option is not shown in my tenant when editing an existing profile, but only when creating a new profile. Ran into this issue a few weeks ago, why have you not communicated this earlier? I ran into this issue also, but it is just a UI issue, pr...
0 Likes
Adeel_mattamy1575
in Support Tip: Office C2R installation is now tracked during ESP on 12-12-2018
After much troubleshooting, I can confirm this only works on 1809. Please reflect this information in the article. Thanks.
0 Likes
Adeel_mattamy1575
in Support Tip: Office C2R installation is now tracked during ESP on 12-12-2018
https://docs.microsoft.com/en-us/windows/deployment/windows-autopilot/enrollment-status see the comments. Other people are still having the issue so I know its not me. Hopefully its fixed soon..
0 Likes
Intune Support Team
in Support Tip: Reduce your helpdesk costs for device password reset with Intune Company Portal Website on 12-12-2018
Ramesh - found a good dialog here that explains what's going on: https://social.technet.microsoft.com/Forums/en-US/638a2c21-6e48-4f85-8efe-33801b54ef5f/passcode-reset-greyed-out
0 Likes
Adeel_mattamy1575
in Support Tip: Office C2R installation is now tracked during ESP on 12-12-2018
@Eelco_W ok thanks. It still doesnt make sense why its stuck... I even checked the registry key HKLM\SOFTWARE\Microsoft\OfficeCSP and its showing the status as 0 (Completed). Yet im just sitting on the enrollment status page till it times out and fails. The OS will show its installed when I click co...
0 Likes