Intune moving to support Android 10 and later for user-based management methods in October 2024
Published Feb 12 2024 01:38 PM 11.9K Views

We’ve heard your feedback asking to understand the plan for Microsoft Intune’s support for Android operating system (OS) versions.

 

In October 2024 (after Google’s expected release of Android 15), Intune will revise its operating system support statement to move to supporting only Android 10 and later for user-based management methods, which include:

 

The following aren't impacted by this change:

 

We plan to gradually move to only supporting the four most recent Android versions for our user-based management methods to keep enrolled devices secure. As Google continues to release new Android versions annually, we’ll stop supporting one or two older versions every October until we support only the four most recent versions. After that, we’ll end support for one version annually in October to maintain our support statement for the four latest versions.

 

Impact of ending support

For user-based management methods (as listed above), Android devices running Android 9 or earlier will no longer be supported. For devices on unsupported Android OS versions:

  • Intune technical support will no longer be provided.
  • Intune will no longer be making changes to address bugs or issues.
  • New and existing features are not guaranteed to work.

While Intune won’t prevent enrollment or management of devices on unsupported Android OS versions, functionality isn’t guaranteed, and use isn’t recommended.

 

How can you prepare?

Use Intune reporting to identify which devices or users might be affected:

  • For devices with mobile device management (MDM), go to Devices > All devices and filter by OS.
  • For devices with app protection policies, go to Apps > Monitor > App Protection status and use the Platform and Platform version columns to filter.
  • For devices with app configuration policies, go to Apps > Monitor > App Configuration status and use the Platform and Platform version columns to filter.

 

Warn users that they should update their Android version:

  • For devices with MDM, utilize a device compliance policy for Android Enterprise, Android AOSP, or Android device administrator and set the action for noncompliance to send an email or push notification to users before marking them noncompliant.
  • For devices with app protection policies, create an app protection policy and configure conditional launch with a min OS version requirement that warns users.

Block devices from accessing corporate resources until they update their Android version:

  • For devices with MDM, you can use either or both of these methods:
    • Set enrollment restrictions to prevent enrollment on devices running older versions.
    • Utilize a device compliance policy to make devices noncompliant if they are running older versions.
  • For devices with app protection policies, create an app protection policy and configure conditional launch with a min OS version requirement that blocks users from app access.

For more information, see Manage operating system versions with Intune. If you have any questions, leave a comment below or reach out to us on X @IntuneSuppTeam.

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Last update:
‎Feb 13 2024 02:25 PM
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