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Issue with viewing mode for E5 licensed users
I'm a sysadmin for a Health care provider in Sweden and we have an issue with users with an E5 license loading into Office apps in view-mode. As far as I know we are a coupe of organisations providing health care that have this same issue. Background: We have a mix of F3 and E5 licenses and sometimes the F3 licensed users need to view documents that contains info that isn't allowed to be saved in the cloud. To minimize the popups that show up when a user starts word unlicensed we have a GPO (viewer mode) that says that it should open i view-mode. Per my understanding this GPO is device based and not user based. However, this also affects the users of E5 license who regularly change workstations, easily 5-10 devices in a day. Since they should be able to view and edit documents in office apps it causes frustration and confusion when they load into view-mode and have to log out and then in again (or update license) and restart the program. Our computers devices are Microsoft Entra hybrid joined and shared computer licensing is enabled. Are there any solutions or viable workarounds for this issue? It's not complicated for users to handle but frustrating and causes a lot of tickets to the support team. Unsure if I'll be able to participate due to the time zone difference but will appreciate any and all help. /Per EkholmPerEkholmMar 19, 2026Copper Contributor107Views0likes1Comment[Update on Microsoft 365 Copilot Mac app issue]
We have identified the root cause of the issue currently affecting some users on Microsoft 365 Copilot Mac app, starting with version 1.2601 released on January 27. A fix has been prepared for the same and will be delivered via Microsoft AutoUpdate (MAU) within the next 48 hours. Please note that the app may not function as expected if MAU configurations are being managed through MDM. To mitigate, tenant administrators can remove the LCID key from their MAU configuration, as illustrated below. Kindly let us know if the issue persists for you beyond this timeline.344Views0likes0CommentsMath Assistant in OneNote M365 no longer calculates results
I’m a mathematics professor in higher education, and I’ve relied heavily on OneNote for Windows 10 — especially its Math Assistant feature — to support my teaching. While we teach at the university level, the mathematics involved is foundational: from basic first-degree equations to partial derivatives of multivariable functions, limits, definite and indefinite integrals, 2D graphing, and inequality plots. This isn’t advanced research mathematics — it’s core material for management and accounting students. In the previous version of OneNote, I could write an equation, click “Math,” and immediately get the final result. That was extremely helpful for classroom demonstrations and student self-checking. In the current version (OneNote M365), the “Math” button still appears, and it does solve simple equations — but it fails to graph more complex functions and is significantly slower than the previous version. Is Microsoft working to restore the ability to calculate final results and draw 2D graphs reliably, as the previous version did? This feature is essential for teaching and productivity. I appreciate any clarification. Best regards, José Maria E. G. Salazar Instituto Superior de Contabilidade e Administração de Lisboa (ISCAL)salazarjmegOct 18, 2025Copper Contributor123Views0likes0CommentsUser Microsoft 365 Apps Freeze when Trying to Save
Having a strange issue with one of our users when using Microsoft 365 Apps on a Windows 11 system. The original behavior reported was when he was trying to save a document to OneDrive. He gets a processing box but it never completes and the app freezes. Then he noticed if you just did a Save As from any of the Office Apps you get the blank page and the app freezes. Sometimes a reboot resolves the issue but only for a short time. Here are some items we have tried to this point: Have tried pausing synching in OneDrive repairing office 365 Reinstalling office 365 Saved to downloads > Can reopen document but when trying to save as again the page is blank. Will either have to force close in task manager or let it sit until "waiting for another application to complete an OLE action" then closing Pausing auto save to cloud in word/outlook/excel Disconnecting the OneDrive sync and re-connecting seem to work at first but after an hour or so we saw the same behavior. We decided to set him up on a brand new system and after we set things up the issue followed. We are seeing the same behavior on the new system. One item of note is we have a third laptop which has an old version of Office using the ODT installer which is working fine with his account. The other two laptops that are failing have the latest Office 365 software downloaded from the portal. Not sure if this is an issue on the backend with his account or some other type of issue. Just wanted to see if anyone has ran into this issue before. Thanks.SolvedOCA619Sep 24, 2025Brass Contributor305Views0likes2CommentsSharePoint Framework (SPFx) The Modern Development Model for SharePoint
SharePoint Framework (SPFx) is the modern development model for customizing and extending SharePoint Online and on-premises (SharePoint 2016 and later). It provides a client-side approach to developing solutions with full support for open-source tooling, JavaScript frameworks, and responsive design. Whether you are building web parts, extensions, or full applications, SPFx empowers developers to create seamless and engaging experiences within SharePoint. In this blog, we will explore what makes SPFx a preferred choice for SharePoint development, its architecture, key features, and how to get started with building an SPFx solution. https://dellenny.com/sharepoint-framework-spfx-the-modern-development-model-for-sharepoint/116Views0likes0CommentsOneNote web clipper needs a real feedback option
Long ago, the OneNote web clipper had a feedback button and it's still referenced in some support suggestions like https://learn.microsoft.com/en-us/answers/questions/5339455/onenote-web-clipper-has-stopped-working-again If you are signed in with a Microsoft account rather than an org account (which some of our users do because both Edge and OneNote let you use both org and Microsoft accounts together quite happily and because the OneNote web clipper is used on personal devices as well, not just managed devices where we can be sure the org account is available), there is no feedback button, so you can't tell the Microsoft team that a web page didn't clip properly. Like clipping https://deno.com/blog/updates-from-tc39 in article mode loses a lot of important text from the first list and drops all the headings just because they have anchors on, which strips out important structural information because now you don't have headings between the sections. The web clipper is a key tool for OneNote in orgs but doesn't have a good feedback channel for bringing up web pages where the clipping model needs to be updated. Even longer ago when the clipper was new, every page clipped included a feedback option; it would be nice if that came back as an option you could turn on from either the clipper or the OneNote application so we could submit information more easily.MaryBAug 01, 2025Steel Contributor104Views1like0CommentsMicrosoft 365 Apps admin center - No Devices Being Managed?
We are an Office 365 E3 customer, and have configured Cloud Update for our devices. However, devices are not updating, and I see the message "0/27 devices are being managed by Cloud". Any idea what I need to do to get updates rolling out? Thanks!KevinBradfordJun 23, 2025Copper Contributor229Views1like1CommentMarkdown and OneNote
2025 and still no markdown support in OneNote(touch supported version). This is Post ChatGPT era and all the LLMs generate text in markdown format. And I am pretty sure, a lot of people out there nowadays generate quick and concise notes through LLMs. But no, OneNote does not wanna render markdown. However, keeping source formatting can format text somewhere close to LLMs output. But not perfectly. The code snippets and tables does not render and appear as a mess. In simple words, I cannot copy LLM output for "Give me code examples of Rust's thread::spawn() function" directly into OneNote because it will be just appear gibberish. NOTE: There are two types of copying. 1) Select text and copy 2) Dedicated copy button in LLM output. So when I say copy I mean *2 as it preserves the markdown syntax.amarjotJun 07, 2025Brass Contributor6.7KViews13likes4CommentsRecent message move issue in Outlook 365 shared mailbox
Starting around Monday 5/12 (could have been over the weekend) we're seeing behavior where moving an email from one folder to another in a shared mailbox is appearing to move correctly in Outlook software (classic enterprise version) but not reflecting in web view. This creates a duplicate of sorts and have to address on the web side. Same behavior with two different accounts that have access to the same shared mailbox on newest (current channel) and slightly older version of 365 software. When using python automation that has worked for months, it's now effectively creating a copy from Inbox in our In Progress folder, and a 3rd copy in Done folder. When processing cycle hits again, it's reprocessing (bad) and creating a mess of duplicates. Anyone else experiencing this or have any idea what may have happened or how to resolve? Thanks jtSolvedthejtluvMay 19, 2025Copper Contributor536Views0likes3CommentsMicrosoft 365 Apps Admin Center - Inventory Errors Out
Been running into issues the last few days as I try to swap a handful of devices to a different update channel. I'm able to browse to the Microsoft 365 Apps Admin Center (https://config.office.com/), however when I go to Inventory it throws a generic error (it's been happening for 3 days now): There was a problem showing the security update status information. Please refresh the page or try again later. 00000000-0000-0000-0000-000000000000 This was working earlier this week (Tuesday 5/13/25) but as of Wednesday it was "broken". Checking to see if other folks are running into this or if we're just the lucky ducks. Several of us within the organization have run into the same error so it's not isolated to any one individual.143Views0likes1Comment
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