How can specific users be exempted from a tenant-scoped Microsoft 365 Apps Policy?
Hello, I am looking for guidance regarding Microsoft 365 Apps Cloud Policy Service behavior and policy precedence. Current configuration: In Microsoft 365 Apps Admin Center → Policy Management (config.office.com), we have the following policies: Policy 1 Name: Shorten Meeting Global Scope: Tenant Priority: 0 Configured settings: Shorten appointments and meetings = Enabled Reduce the end time of short appointments and meetings = 5 minutes Reduce the end time of long appointments and meetings = 10 minutes Policy 2 Name: Test Scope: User (Security Group) Priority: 1 Assigned only to a dedicated test group Relevant settings configured as Not Configured Observed client behavior: On corporate-managed devices, affected users receive the following registry values: HKCU\Software\Policies\Microsoft\Cloud\Office\16.0\Outlook\Options\Calendar shortenevents = End_Early endearlyshort = 5 endearlylong = 10 The Outlook option: File > Options > Calendar > Shorten appointments and meetings is greyed out. Additional validation: Using the same Microsoft 365 account on an external non-corporate device: The above registry path is not present. The Outlook option is editable. Testing performed: A user-scoped Cloud Policy was created and assigned to a dedicated security group. For the "Shorten appointments and meetings" setting, only the following options are available: Enabled Not Configured There is no Disabled option. but the Tenant policy continued to apply and the Outlook option remained locked. Questions Is there a supported way to exempt specific users from a tenant-scoped Microsoft 365 Apps Cloud Policy when the setting only supports "Enabled" and "Not Configured" and does not provide a "Disabled" option? Does Not Configured in a User-scoped policy allow evaluation to continue to the lower-priority Tenant policy? If policy precedence is changed so that: Test Policy = Priority 0 Tenant Policy = Priority 1 would the User policy potentially suppress the Tenant setting? Is there a supported way in Microsoft 365 Apps Cloud Policy Service to provide exceptions for specific users while keeping the Tenant policy as the organizational default? Has anyone successfully implemented an exclusion or override scenario for the "Shorten appointments and meetings" setting? Any guidance or documentation references would be greatly appreciated. Thank you.
Mac Legacy Outlook - Emails moves to Draft folder
Hi All, Has anyone observed/faced an issue with the Legacy version of Outlook for MAC? When sending an email, it gets moved to the Draft folder with the Error "HTTP error. Access to the resource is forbidden. Mail could not be sent. The message has been moved to your Drafts folder.” But when you go to the Draft folder and resend it, it goes or even switches to a new outlook works perfectly fine.
Weird Free/Busy in Scheduling Assistant issue
Hello, all! We have encountered a very strange issue with two users' O365 accounts in our ~350-user on-prem Exchange synced to the cloud environment. Both of these users' Free/Busy information is completely blank to other viewers, from a month back of the current date until ~2-3 months in the future. Free/Busy information is viewable from before a month ago, and in the future beyond 2-3 months. This "zone of availability invisibility" is organic, moving forward as time progresses. A few details: -Scheduling a meeting to either of these users appears as if they have their availability completely open -We have changed these users' permissions on their calendar properties to Organization -> Full Details, and the problem still occurs. -This issue can be reproduced both in Outlook Online and locally-installed Outlook application. -Happens regardless of Cached Exchange Mode being on or off -Microsoft Remote Connectivity Analyzer tests all return green -Viewing either users' availability via the Scheduling Assistant in local Outlook application shows very strange behavior. This will sound weird, but the "zone" I mentioned above can be temporarily shortened by scrolling far left or far right, then clicking "Refresh Availability". This will show an extra ~2 weeks of availability information in the past and future, but disappears again if "Refresh Availability" is clicked again. This behavior can be reproduced by any other end user. Has this happened to anyone here before? If so, have you found a solution beyond disabling the account and migrating the user to a new one? -Ry
Why they go to draft when I accept?
Hello everyone, Users in my network have reported that for some reason every time they accept or reject an appointment from the calendar, it goes to the drafts folder. Some are using the Office 2019 version and others have the enterprise 365 version, so no matter what version of Outlook you have the behavior is the same. Any ideas?
Outlook Delegate not Receiving Declined Meeting Notifications
I am an executive assistant and I am set up as a delegate for my boss and have full access to calendar, emails, contacts, etc. I am supposed to receive all meeting-related messages for her. Lately, I am not receiving notifications when someone declines a meeting with her. She gets them, but I do not. I'm still getting notifications when someone accepts a meeting. I would like to check the delegate settings in 365, but am not finding how to do that. I can log into 365 with her credentials, but I don't see how to manage delegates there. Everything I've found online is about managing delegates on the desktop app. I can't do that for her unless I physically have her tablet (which is never, since we both work remotely), so I need to be able to do it in 365. I need help with two things: 1) How to manage delegates in the 365 environment, and 2) How to ensure I am receiving declined meeting notifications. Thanks!
Exchange password required message on every start
Hey I have the message on every start of my Mac: I tried an old solution in mail but it seems not to work. I know other people who have the same message on every start! How can I fix that? I removed and readied the account already without any changes!
New free Outlook training courses on Support.Office.Com
Hi everyone, We have new Outlook training and videos that you can share with people in your company. I've posted this in the Outlook group, but wanted to provide it here as well. Outlook training These courses are free, along with the rest of the training and videos in the Office Training Center. Please let us know what you think of these new courses by providing your feedback at the bottom of each training page. Thank you, Anahita Microsoft Office Newsroom
