mac
139 TopicsOffice 365 apps are closing randomly on MacOS
Hi, is anyone currently experiencing issues with all MS Office 365 apps (Outlook, Excel, Powerpoint, OneNote, Word) in the way that they close all at once, randomly, and you are probably losing work due to the unexpected shutdown. I got a new MacBook Pro with M3 Max with Sonoma 14.5 recently, and after using it for a few hours, it seems that sporadically, all O365 apps mentioned above that are open at the moment are closing all at once, randomly, without any error message, without any prior notice or any user interaction. ALL other applications except Office are working fine, also OneDrive and MS Teams stay open without any issues. After using the MacBook for a few days, it seems that it'smaybe more likely to happen when the Mac is going to standby / lid closed and is woken up afterwards? Steps I already tried without any change of the behavior, each also including a complete reboot of the machine, in the following order. Updating Office with the MS AutoUpdater application Simple uninstall of MS Office applications Reinstallation by using a clean new O365 download Manual uninstallation using https://support.microsoft.com/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3 Clean reinstallation after complete manual uninstallation After uninstalling again, I tried to install it manually with deselection of the MS Defender which is included in the O365 installer package (Defender is already installed by default on the Mac). Renaming the MacBooks hostname from XXX-MBP-ABC123DEF to XXXMBPABC123DEF and renaming the SSD name from Macintosh HD to MacintoshHD. Complete wipe of the MacBook with my IT department and reinstall / setup of the machine, followed by starting auto updater and updating everything to the latest version. None of these steps is working, and Office keeps shutting down / crashing without any prior notice at random times, most likely after a sleep. It is enough to just open up some office applications and leave the Mac alone, after return you will find the Mac with all office applications closed (except Teams and Onedrive as mentioned above). Furthermore, I already set the network availability during sleep within my energy saving settings: Wake for network access from "Only on Power adapter" to "Always" Does anyone have any further ideas for analysis or a solution? On my private MBP with M1 Pro and Sonoma 14.5 there are no issues at all. Thank you!!!Solved24KViews5likes96CommentsConvert PDF to Editable Word Document
I’m runningmacOS Monterey 12.2.1 and just upgraded to Office 2021 for Mac with a perpetual license (as opposed to Office 365). I want to open a PDF within Word (version 16.58, build 22021501) so that I can edit it. Yes, I already read this page: https://support.microsoft.com/en-us/office/opening-pdfs-in-word-1d1d2acc-afa0-46ef-891d-b76bcd83d9c8 The first time I tried to open a PDF in Word, I was presented with this warning: The PDF is a tax return with sensitive information so I clicked “Don’t Allow.” Now every time I try to open a PDF with Word, I get this “Convert File” dialog, but PDF is NOT one of the listed formats: Here’s how opening a PDF is supposed to work on Word for Windows: https://support.microsoft.com/en-us/office/edit-a-pdf-b2d1d729-6b79-499a-bcdb-233379c2f63a How are PDFs supposed to convert to editable Word documents on a Mac? This post from 2015 indicates that the Mac version of Word (at that time) couldn’t open PDFs locally and had to be done from Word Online using an Office 365 subscription: https://answers.microsoft.com/en-us/msoffice/forum/all/how-do-i-open-convert-a-pdf-file-in-word-2016-for/83a1ad0e-1386-495e-8d0f-80a9e7884b1d Is this the real problem: Is Word for Mac 2021 unable to open PDFs locally? If Word for Mac can’t convert PDFs to an editable document locally, then how do I upload the PDF for conversion online?I’ve already authorized the “Connected Experience” in Word → Preferences → Privacy → Manage Connected Experiences https://support.microsoft.com/en-us/office/account-privacy-settings-3e7bc183-bf52-4fd0-8e6b-78978f7f121b#ID0EBBH=MacOS Do I also need to make a change via Terminal, as alluded to here: https://docs.microsoft.com/en-us/deployoffice/privacy/mac-privacy-preferences Or is the problem that an Office 365 subscription is required for online conversion? Can’t perpetuallicenses upload and convert PDFs to editable Word documents? Thank you for reading this long post.Mac Legacy Outlook - Emails moves to Draft folder
Hi All, Has anyone observed/faced an issue with the Legacy version of Outlook for MAC? When sending an email, it gets moved to the Draft folder with the Error"HTTP error.Access to the resource is forbidden. Mail could not be sent. The message has been moved to your Drafts folder.” But when you go to the Draft folder and resend it,it goes or even switches to a new outlook works perfectly fine.When Excel couldn't save a file, 3E0CF950.MACTF was created, but where and by which program?
. Currently running: Mac OS 10.14.6 Excel with Office for Mac 2021 Manual copies to iCloud. Also running with Parallels Desktop: Windows 10 Excel with Office 365 for Windows Autosave copies to OneDrive. Hello, I would appreciate some assistance with an unusual problem involving Excel for Mac 2021and possibly with Mac OS X, Excel for Windows 365, iCloud, and OneDrive.I generally create, edit, and save my workbooks using Excel for Mac and Excel for Windows 365 on the same file and never had any problem. After making edits to a workbook, I tried to save the file in Excel for Mac 2021. A message appeared saying that it could not save it due to some sharing violation. It did not specify the message's source, nor a directory path or the enclosing directory name to help locate the file. Instead, it instructed me to close the workbook without saving it and to access a file named 3E0CF950.MACTF, rename it and save it as a regular Excel file. Microsoft technical support instructed me to search at: /Library/Containers/com.microsoft.Excel/Data/Library/Preferences/AutroRecovery But the was no AutoRecovery directory. I also searched unsuccessfully on iCloud Drive and OneDrive, where I have autosave enabled when I edit my workbooks in Windows 10. I have also searched for it using Spotlight and the FIND command of the Finder with hidden files made visible. Nada. Although Microsoft tech support thinks that the file does not exist, however, I think it's unlikely that I would get a message so detailed to include the filename if none was created. A similar issue happened about a year ago before I had Excel for Windows installed. I was never able to find a resolution for it. Has anyone else experienced this? Before giving up, would anyone happen to know: Other locations to search on my Mac? A safe command line for Terminal to search more thoroughly? If Excel would create temp files with the ".MACTF" extension, or could this be a product of the Mac OS, iCloud or the OneDrive to which I enable autosave when I edit my Excel workbooks in WIndows? Whether the file name "3E0CF950.MACTF" ïs a random name, or is it a generic file name specific to my issue, and if so, what does it mean? If it's normal for Excel for Mac 2021 to lack an AuitoRecovery folder? Your kind assistance would be much appreciated. Please advise.15KViews0likes8CommentsNeed Suggestions in implementing Employee Experience using MSOffice 365 tools
Hey Everyone, I'm eager to develop a universal portal for certain users, resembling a webpage with a more intuitive user interface and a more robust user experience. What pre-built solutions within the Microsoft Office 365 suite could facilitate this? I want to host it as a Desktop application as well as a website. As per my analysis: 1) Sharepoint Online - A better handy solution - But I need to customise a lot. Not a ready made solution. 2) Power Pages - I dont have much knowledge on this one. 3) Viva Connections - It does solves those problems. But it mainly depends on MS Teams. I need it to be detached from Teams. Thanks in advance !Word for Mac File > Share > Send Document Doesn't Work
Microsoft Word for Mac Version 16.55 (21111400) Mac OS Monterrey12.0.1 (21A559) When I pull down File > Share > Send Document, Word gives a "donk" (error) sound. Same thing for File > Share > Send PDF. When I do File > Share > Send HTML, the system opens Outlook and appears to prepare an email message to send the file. Any suggestions? By the way, Outlook is not my default email program. A different email program (Spark) is designated for my Mac, using the prescribed but odd way to do that: open the Mac Mail app, and pull down preferences (for Mail), and in the General tab specify the default email reader.How do I change the alert sounds in Outlook for Mac?
How do I change the alert sounds in Outlook for Mac? When I go to Preferences, then Notifications and Sounds, the dropdown menu for Sound Set says Default. There is no other choice of sound sets on that menu. When I click the arrow next to the individual events (New message, Message sent, Reminder, etc.) it plays a sound for each--apparently the only sound available. I've Googled up a few suggestions that didn't work: I went into System Preferences > Notifications and deleted Outlook from the list of applications, then restarted Outlook. No change in Outlook Preferences. I added some new sound files (various formats--.wav, .mp3, .m4a, .aiff) to user>Library>Sounds and restarted my Mac. I still don't have any new options in Outlook Preferences. I found instructions for creating a new sound set in an existing Outlook Sound Sets folder located in user>Library>Group Containers>UBF8T346G9.Office>Outlook>Outlook Sound Sets. I put the same new sounds there. I tried it with them loose in theOutlook Sound Sets folder, and also with them contained in a new folder titled "my new sound set." I quit and restarted Outlook. It didn't give me any new options in Outlook preferences. I have a current Office 365 subscription on a MacBook Pro. The Outlook version is 16.42. I'm running Mac OS 10.14 Mojave.37KViews2likes16CommentsHow to use OneDrive for Backup on Mac
Im been running the new OneDrive for Business app since the release became avaliable. Im planning to replace my current MacSync setup with OneDrive for Business app. Is there anyone who knows how to get the App to backup My Documents and Desktop on a Mac Running Mac OS X Sierra ?SolvedPowerPoint on M1 Mac does not work properly
Hi everyone, I hope you are all well. I have been usinganM1 MacBook for several months now. Unfortunately, I am still experiencing significant issues with PowerPoint. Some functions do not work. Among them are objects arrangement, object alignment, and object grouping as well as making text bold, in italics, or aligned. I have been using Teams or the browser version to make those edits, but I am sick of it.Today, I reinstalled the app but the bugs remain. Does anyone have suggestions? Thank you very much! Cheers, Christian