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casagordita's avatar
casagordita
Copper Contributor
Oct 26, 2020

How do I change the alert sounds in Outlook for Mac?

How do I change the alert sounds in Outlook for Mac?  When I go to Preferences, then Notifications and Sounds, the dropdown menu for Sound Set says Default.  There is no other choice of sound sets on that menu.  When I click the arrow next to the individual events (New message, Message sent, Reminder, etc.) it plays a sound for each--apparently the only sound available.

 

I've Googled up a few suggestions that didn't work:

I went into System Preferences > Notifications and deleted Outlook from the list of applications, then restarted Outlook.  No change in Outlook Preferences.

 

I added some new sound files (various formats--.wav, .mp3,  .m4a, .aiff) to user>Library>Sounds and restarted my Mac.  I still don't have any new options in Outlook Preferences.

 

I found instructions for creating a new sound set in an existing Outlook Sound Sets folder located in user>Library>Group Containers>UBF8T346G9.Office>Outlook>Outlook Sound Sets.  I put the same new sounds there.  I tried it with them loose in the Outlook Sound Sets folder, and also with them contained in a new folder titled "my new sound set."  I quit and restarted Outlook.  It didn't give me any new options in Outlook preferences.

 

I have a current Office 365 subscription on a MacBook Pro.  The Outlook version is 16.42.  I'm running Mac OS 10.14 Mojave.

  • xeric77's avatar
    xeric77
    Copper Contributor

    casagordita 

     

    Have you had any luck with this? I would also like to know how to change the default 'new mail' notification in outlook for mac. My wife and I both use the same app for work on our respective MacBooks, and it can get very frustrating to hear the same sound for each of our accounts. "Was that yours or mine?" We'd love to know if it can be changed to something else other than the default 'ding' sound. I'm on Catalina, she's using Mojave. Thanks

    • dannyyee's avatar
      dannyyee
      Copper Contributor

      Just adding a reply that I'm seeing the same limitation and also looking for ways to change the alert sounds on the Mac.

  • TheMattGeorge's avatar
    TheMattGeorge
    Copper Contributor

     

    Another Ping in this thread ... i just noticed it’s been read almost 4,000 times.

     

    Microsoft?  Hello?

     

    (tumble weeds blow by)

     

    casagordita 

    • JonnyTime's avatar
      JonnyTime
      Copper Contributor

      TheMattGeorge 

      I figured out how to change the default sounds in Outlook for Mac. Basically you have to find the original sound files in Outlook via Finder and overwrite them with the ones you want. Follow the steps below.

       

      1) Quit Outlook

      2) Open Finder. Select ‘Applications’ from the left side list.

      3) Find Outlook. Right-click on it and select ‘Show Package Contents’ from the list.

      4) Open Contents folder and go to ‘Framework’ folder.

      5) Look for ‘OutlookCore.framework’ file. Open it.

      6) Go to ‘Resources’ folder and look for the mailerror, mailsent, newmail, nomail, reminder, and welcome .wav audio files 

      7) Rename your custom sounds to match these names and replace the files in the 'Resources' folder.  (Your custom sounds must be in .wav format)

      😎 Start up Outlook and enjoy your new sounds.

      • xeric77's avatar
        xeric77
        Copper Contributor

        JonnyTime 

         

        Thank you, JonnyTime! I may have to install Outlook for Mac to do this - I use the online web interface, which uses the same sound as the application. So I don't have an application to modify this way. 

         

        Microsoft really needs to make this a customizable setting on all of their platforms.

         

        Cheers,

  • casagordita 

     

    This is how to change the alert sounds when using "New Outlook" for Mac:

    1. First, you will need a sound set to install. Here is one on GitHub from the old Entourage days:
      Classic Microsoft Soundset
    2. Unzip the File. It will look like a folder ending in .eragesoundset — keep this folder intact and do not change the file extension or edit any of the files inside of this folder!
    3. Next, you will need to locate the Sound Sets folder. It is located at:
      ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook Sound Sets
    4. Drag the 'Microsoft Sound Set.eragesoundset' folder into the "Outlook Sound Sets folder"
    5. Now, switch to Outlook and go to the Help menu in the menu bar and click on it.
    6. Select 'Revert to Legacy Outlook' from Outlook's Help menu — you will get a short survey as to why you are reverting to Legacy Outlook, if you want to tell them it's because you're trying to change the sound set… this is your chance to tell Microsoft.
    7. Open up Legacy Outlook's preferences from the Outlook menu in the menu bar.
    8. Click on "Notifications and Sounds".
    9. Click on the "Sound set" pulldown menu, and you should now be able to choose the "Microsoft Sound Set" as an option. 
    10. Finally, from the Outlook menu inside of the menu bar, select 'New Outlook' — the sound set you selected in step 9 will now be your soundset inside of New Outlook. I hope that helps!

    • JonnyTime's avatar
      JonnyTime
      Copper Contributor

      Confirming that this solution works. I downloaded the Classic Microsoft Soundset you posted and overwrote the sound files in the folder to the ones I wanted with no issues.

       

      I've attached a zip file of the soundset I created.  It changes the Outlook sounds to old video game sound effects.  Sound effects are included from Metal Gear Solid, Sonic the Hedgehog, Super Mario Bros. 3, Mario64, Legend of Zelda: Ocarina of Time.  Enjoy 🙂

       

      If you want to customize the sounds, just overwrite each .aif sound file in the folder with what you want them to be.  Make sure your new sound files are named the same as the original sound files in the folder, are in .aif format, and do not modify or delete the soundset.plist file.

    • jimmysb's avatar
      jimmysb
      Copper Contributor
      After following this advice, which worked perfectly, I when duplicated the folder, rename the "microsoft" element of the title with a meaningful name (to me), then added the .aif files renamed to replace the originals, and I have a customised set of sounds.

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