Why do Apple macOS and Ubuntu clients display Exchange meeting times one hour earlier than scheduled
If a meeting is generated from Apple macOS and Ubuntu clients showing the meeting time as one hour earlier than the actual scheduled time email solution is exchange server 2019, what will be the issue.
SharePoint Online site template that includes multiple languages when is created?
I have one site template , but the multilanguage must be created page by page with translate option, ¿is there one way to create a template english/spanish to be ready from start , that the user can only create site from template and be ready with two or more languages?
Recuperação do Onedrive não funciona.
Não sei o que aconteceu, mas nos dias 04 e 08, dois dias que não acessei meu onedrive, milhares de arquivos meus foram deletados. Foram parar na lixeira, tentei de várias formas restaurá-los, mas o onedrive não permite restaurar todos de uma vez e depois de horas tentando, percebi que nunca iria conseguir terminar. Resolvi tentar a restauração do onedrive para o dia 04/09 as 00h00, mas a restauração nunca funciona, para pelo meio do caminho e a todo instante pede nova autenticação, tornando também inviável a recuperação dos arquivos. Não posso perdê-los e amanhã é o prazo de retenção dos arquivos e isso se tornará irreversível. Preciso de ajuda URGENTE para resolver esse problema, pois nada está funcionando e não encontro respostas para solucioná-lo. Tenho várias imagens de tela gravadas provando que depois de horas, nunca sai do 0% e também das constantes solicitações de verificação que impedem a restauração de forma funcional. Espero realmente que resolvam esse problema e restaurem meu onedrive por completo para o dia 04/09 as 00h00 ou precisarei tomar as medidas necessárias por terem eliminado definitivamente meus arquivos sem que eu tivesse a chance de recuperá-los. Agradeço a atenção e aguardo providências URGENTES!
Aucun accès au compte administrateur général, authentification MFA hors service
Bonjour, C'est un SOS que j'écris ici : je suis administratrice générale et la seule personne de ce compte Microsoft 365. Depuis un changement de téléphone, l'authentification MFA ne fonctionne plus : j'ai supprimé mon compte Microsoft dans l'application Authenticator sur mon ancien téléphone, puis ai téléchargé l'app sur mon nouveau. Impossible de m'enregistrer sur mon nouveau téléphone ni de retrouver l’authentification sur l'ancien : cela crée une boucle infinie de demande de code Authenticator auquel je n'ai plus accès. Aujourd'hui je n'ai plus du tout accès à mon compte : j'ai dû me connecter ici avec mon adresse personnelle pour accéder au forum. Microsoft est mon outil de travail, principalement pour l'usage de Copilot Pro, car je suis formatrice à Copilot Pro (et donc, promotrice des services Microsoft !!) J'ai tenté plusieurs fois d'appeler le service téléphonique, c'est une IA qui décroche, or son niveau de qualité de service client est déplorable, je ne m'étendrais pas ici, mais c'est une honte pour Microsoft d'un point de vue expérience utilisateur et IA... Mon ticket est existant mais je n'ai eu aucun retour, pas même le mail promis par l'IA téléphonique, qui devait sur l'adresse de secours fournie pendant le 1er échange téléphonique. En bref, je tourne en rond et n'ai aucun recours, donc je sollicite ici s'il vous plaît, s'il vous plaît, le modérateur du forum qui pourrait faire remonter mon ticket au service client ? Mon numéro de ticket : 2609 3014 2000 0444 Merci infiniment
Microsoft 365 Setup and Nonprofit Support – Volunteer Assisting UK Nonprofit Organisation
Dear Microsoft Support Team, I am a volunteer supporting a UK-based nonprofit organisation with its IT and Microsoft 365 setup. The organisation would like to establish a Microsoft 365 environment and, if eligible, take advantage of the Microsoft for Nonprofits grants or discounted licensing. I would like to work with Microsoft Support to ensure that the organisation is registered correctly and that the Microsoft 365 tenant is established in the nonprofit organisation's own name and under its ownership. I am providing technical assistance as a volunteer and am not the owner of the organisation. Could you please advise us on the following: What are the eligibility requirements for this UK-based nonprofit organisation? What documentation does the organisation need to provide for nonprofit validation? Should the organisation create a new Microsoft 365 tenant, or does it need to register an existing tenant? What Microsoft 365 nonprofit grants or discounted plans are currently available to the organisation? Which licences can be provided through a nonprofit grant and which would require payment? Are there specific Microsoft 365 offers available for volunteers supporting the organisation? Can I, as a volunteer, assist with the Microsoft 365 technical configuration? What is the recommended way for the organisation to provide me with appropriate administrative access while retaining ownership and control of the tenant? Can Microsoft Support work with me as the technical volunteer while the authorised representative of the nonprofit remains the account owner? Are there any costs associated with Microsoft Support, tenant creation, nonprofit registration, or Microsoft 365 setup? What DNS/domain information will be required to configure the organization’s email? What security configuration does Microsoft recommend for the initial setup, particularly MFA and administrator accounts? Organization information Legal organization name: ADAM SMITH GLOBAL FOUNDATION UK charity/nonprofit registration number: SC042981 Organization website: https://www.adamsmithglobalfoundation.com/ Organization domain: http://adamsmithglobal.org/ Number of users/staff: 3 Number of volunteers requiring access: 7 Existing Microsoft 365 tenant: NO Existing Microsoft subscription: NONE Authorized organization contact: Justyna Majewska Organization contact email: mailto:email address removed for privacy reasons, mailto:email address removed for privacy reasons My details Name: Lagna Ray Role: Volunteer / Technical Volunteer Relationship to organisation: Volunteer providing IT support Email: email address removed for privacy reasons Telephone: +447459740743 We would like to ensure that the Microsoft 365 tenant, nonprofit benefits, domain and subscriptions remain under the ownership and control of the nonprofit organisation, while I assist with the technical implementation. Please advise us on the correct registration and support process and let us know whether an authorised representative of the organisation needs to initiate or approve the request. Kind regards, LAGNA RAY Volunteer / Technical Support
Changing Microsoft 365 billing frequency from monthly to yearly unexpectedly increased the price
Hello everyone, I would like to raise an issue with Microsoft 365 Business Standard that I find very difficult to understand and even harder to explain to my customer. I manage two Microsoft 365 Business Standard licenses for a customer. The pricing history was as follows: Until May 2026: €23.40/month total for 2 users From June 2026: €21.66/month total for 2 users This means the annual cost at the latest monthly rate was €259.92/year On September 28, 2026, I changed only the billing frequency from monthly to yearly. During this process, I was not shown any clear warning that the actual subscription price would increase. After the change, Microsoft created a new annual subscription with: €145.56 per user/year €291.12/year for 2 users So simply changing from monthly billing to yearly billing increased the annual subscription price from the equivalent of €259.92 to €291.12. This is particularly confusing because the Microsoft website normally presents annual billing as the cheaper option. I contacted Microsoft Support today. According to the support agent: this behavior is the same worldwide the billing change cannot be reverted the agent cannot revert it it cannot be escalated to a supervisor who could revert it there is apparently no email address or written complaint channel where I can formally dispute the change What concerns me most is not only the price increase itself, but the fact that I was apparently moved to a higher price simply by changing the billing frequency, without a clear indication during the process that the subscription price itself would change. I now also have to explain to my customer why their Microsoft 365 costs suddenly increased, even though no additional licenses or services were requested. From my perspective, changing how often a subscription is billed should not silently result in a different commercial price without a very clear confirmation beforehand. Has anyone else experienced this? I would especially like to know: Is this expected Microsoft behavior? Why does changing the billing frequency trigger a new, higher price? Is there any official escalation or written complaint process for Microsoft 365 billing issues? Is there really no way to revert such a billing-frequency change shortly after it was made? I would appreciate clarification from Microsoft, because at the moment this leaves both the reseller/admin and the customer in a very poor position. RegardsNew Outlook - PST file cannot reopen and PST search not working
Hi, Issue 1 – One PST file cannot be reopened I have two PST files, PST A and PST B. PST A can currently be opened and browsed normally in New Outlook. PST B was previously opened in New Outlook and I was able to browse the folders and emails. However, after I closed/removed PST B from New Outlook, I am now unable to open/add the same PST file again. The PST file can still be opened using Classic Outlook. If the PST format is unsupported or too old for New Outlook, why was New Outlook able to open and browse it previously before I closed it? Could this be related to the PST format (ANSI vs Unicode), PST corruption, or a limitation/bug in New Outlook? Issue 2 – Unable to search emails stored in PST For PST A, I can open the PST and manually browse and read the emails in New Outlook. However, when I use Search, emails stored inside the PST do not appear in the search results. This is referring to searching for the email/message itself, not searching for attachments. The same PST can be searched using Classic Outlook. My understanding is that New Outlook now supports searching emails stored in PST files. Is PST search fully supported, or are there still limitations compared with Classic Outlook? I would appreciate any advice on how to troubleshoot both issues, especially whether there is a way to verify PST compatibility with New Outlook.
OneDrive from Windows Server 2025 for remote users
I have a client that, when I started working with them, had a small staff that kept regular business hours. I set them up with a Windows Server with Active Directory and File and Print Services as well as secure internet access. Over the years, the staff has gotten smaller, and currently consists of the two partners who split their time between working in the office on workstations on their domain and from remote locations on laptop computers connected via WiFi or their cellular provider to the internet. Previously, I had their workstations using OneDrive to store the contents of the server's shared volumes in the cloud so they could be accessed from their laptops. Unfortunately, this didn't work very well presumably because the workstations in the office had to be on in order to update the contents in OneDrive. I upgraded their server to Windows Server 2025 and created an account for the server to directly use OneDrive to store the contents of its shared volumes, and shared those resources in OneDrive with the partners' laptops. Since the server is always on, I presumed that OneDrive would stay up to date. Unfortunately, the shared volumes in OneDrive are still not up to date with the contents of those volumes on the server. What am I missing? Can someone explain the nuts and bolts to me so I can compare them with what I've already done, so I can fix this lag?
