Word freezes and restarts after opening embedded PDF links

Copper Contributor

There are PDF links in the comment boxes of various Word files I am working on.

Word freezes and usually requires a restart and recovery of the file after opening a PDF link.

If it's a web link, this does not happen.


Has anybody experienced this?

Is there any work around?

1 Reply
which version of Word are you using? part of Microsoft 365 package or perpetual licenses such as Office 2019?
is your Word up to date?