I have no idea if I am on the right site!? I was trying to get help from a Microsoft support person, and they ran out of ideas and gave me this link. Perhaps someone can help.
I have Windows 10, and Microsoft Office Home and Student 2010.
While working on a Word file something became corrupted, and I had to shut down the computer and reboot. On rebooting Word worked fine, except that all the building blocks I had personally entered had disappeared. Only the 'built in building blocks' remained. I searched for old normal templates, but restoring these did not help. Under 'uninstall' programmes I did a repair for Office, no joy. I have looked online for solutions and tried everything I have found with no luck, so any other suggestions welcome! Thanks