Word draw function not working properly

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Occasional Visitor
I’m a teacher and have marked my pupils work for over a year by using the draw function in Word 365 with a stylus and touchscreen laptop. 2 weeks ago the issue in the video started. I’ve uninstalled and reinstalled all office 365 apps and still no luck. The marks won’t save, if I open a new blank document the marks will appear there sometimes. It’s all very frustrating. Please help!
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