Probably a foolish question! I am working as an IT Support and i have to rebuilt the win10 devices after 12-18 months as the computer keeps on crashing. These computers are used only for call center needs mostly used for browsing chrome and IE. I am clearing the unwanted system files and clearing the browser history as a part of my troubleshooting. Also the devices are secured as the system scans for virus once in a week. The computer do not have any additional software except java, so i am also ruling out the corrupt files from the third party software.
I am not sure why the device needs a rebuilt even though we are constantly pushing the updated via sccm? Once the rebuilt is successful the device is working at it's best.
My question is : What difference does reimage make to the device?