Issue with "Edit with Paint 3D" Functionality

[SolveIT5]

I have recently encountered an issue with Paint 3D. When I try to edit a picture using Paint 3D by right-clicking on the photo and selecting "Edit with Paint 3D," I am unexpectedly prompted to choose an app to open the file instead of Paint 3D launching directly.

Has anyone else experienced this problem, or does anyone have any insights on why this might be happening and how to resolve it?

Thank you for your assistance!

Following was done:

Reinstall Paint 3D

1. Open Microsoft Store: Go to the Start menu and open the Microsoft Store.
2. Search for Paint 3D: In the search bar, type "Paint 3D."
3. Reinstall Paint 3D: If the app is installed, you can click "Open." If it’s not installed or you suspect it might be corrupted, click "Install" or "Get" to reinstall it.

Ensure Paint 3D is Enabled

1. Open Settings: Press Win + I to open Settings.
2. Go to Apps: Navigate to "Apps" and then "Apps & features."
3. Find Paint 3D: Scroll through the list of installed apps to find "Paint 3D."
4. Ensure It’s Enabled: If you find it, make sure it’s not disabled. If it is, re-enable it.

Associate Image Files with Paint 3D Manually

1. Right-click on the Image File: Right-click on an image file.
2. Select Properties: Choose "Properties" from the context menu.
3. Change the Default Program: In the Properties window, click the "Change" button next to "Opens with."
4. Manually Find Paint 3D:
   • Click "More apps" if Paint 3D is not listed.
   • Scroll down and click "Look for another app on this PC."
   • Navigate to C:\Program Files\WindowsApps and look for the Paint 3D executable. Note that you may need administrative permissions to access this folder.

Use the Default Apps Settings

1. Open Settings: Press Win + I to open Settings.
2. Go to Apps: Navigate to "Apps" and then "Default apps."
3. Reset Default Apps: Scroll down and click "Reset" under "Reset to the Microsoft recommended defaults."
4. Change Defaults Manually: After resetting, try setting Paint 3D as the default app for your image files again.

Check for System Updates

1. Open Settings: Press Win + I to open Settings.
2. Go to Update & Security: Navigate to "Update & Security."
3. Check for Updates: Click "Check for updates" and install any available updates. Sometimes updates can fix issues with system apps like Paint 3D.

1. Check if Paint 3D is Installed Correctly

1. Open PowerShell as Administrator:

   • Press Win + X and select "Windows PowerShell (Admin)."

2. Check Installation:

   • Enter the following command to check if Paint 3D is installed:
     powershell

     Copy code

     Get-AppxPackage *Microsoft.MSPaint* | Select Name, PackageFullName
   • If Paint 3D is listed, it’s installed. If not, proceed to reinstall it.

3. Reinstall Paint 3D:

   • Uninstall Paint 3D using PowerShell:
     powershell

     Copy code

     Get-AppxPackage *Microsoft.MSPaint* | Remove-AppxPackage
   • Reinstall from the Microsoft Store:
     • Open the Microsoft Store, search for "Paint 3D," and install it.

2. Reset Paint 3D

1. Open Settings: Press Win + I to open Settings.
2. Go to Apps: Navigate to "Apps" > "Apps & features."
3. Find Paint 3D: Scroll down and select "Paint 3D."
4. Advanced Options: Click on "Advanced options."
5. Reset: Click the "Reset" button. This will reset Paint 3D to its default state.

3. Create a New User Profile

1. Open Settings: Press Win + I to open Settings.
2. Go to Accounts: Navigate to "Accounts" > "Family & other users."
3. Add Someone Else to This PC: Click on "Add someone else to this PC."
4. Create a New User: Follow the prompts to create a new user account.
5. Log In: Log out of your current account and log in with the new user account. Check if Paint 3D works correctly in the new profile.

4. Repair Windows Using DISM and SFC

1. Open Command Prompt as Administrator:
   • Press Win + X and select "Command Prompt (Admin)" or "Windows PowerShell (Admin)."
2. Run DISM:
   • Enter the following command to repair the Windows image:
     powershell

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     DISM /Online /Cleanup-Image /RestoreHealth
   • Wait for the process to complete.
3. Run SFC:
   • Enter the following command to check and repair system files:
     powershell

     Copy code

     sfc /scannow
   • Wait for the process to complete and restart your computer.

[#2]

@SolveIT5 

Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Windows 11 space - please post Windows 11 questions here in the future. (You can find this and other product discussion spaces in the future through the Community Hubs page.)

[#3]

its windows10, thank you 10@Eric Starker 

[#4]

@SolveIT5 I've moved it to the Windows 10 space instead. Please post there directly in the future when your question is about Windows 10. 

[#5]

This has suddenly started happening to me too over the past couple of days. The program runs perfectly. It's only the context menu "Open with Paint 3D" feature that doesn't work. Irritating, but as long as it works, I'll wait for it to be fixed in an update and keep an eye out here in case someone finds a fix in the meantime...

[#6]

@teespolyglot 

one of my users reported this issue today as well. Had been working perfectly fine up until she tried today. Opening the app manually allows her to open the jpg, not not from the context menu! @microsoft Thanks for breaking stuff!

[#7]

@SolveIT5 

I found a solution on reddit which worked like a charm for me!

https://www.reddit.com/r/computerhelp/comments/1dh8t5h/why_is_it_showing_this_prompt_window_when_i_w...

[#8]

@rddvls1999  

Thank you very much this has resolved the issue. 

[#9]

Worked for me too. Thanks!