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How to Fix QuickBooks Online Keeps Spinning windows 10

Copper Contributor

Troubleshooting Solutions : QuickBooks Online Keeps Spinning windows 10


Experiencing continuous spinning/loading with QuickBooks Online Keeps Spinning windows 10 can disrupt your workflow and productivity. However, several troubleshooting steps can help diagnose and resolve the underlying issues causing this problem.


1. Check Internet Connection: Ensure you have a stable and reliable internet connection. Poor connectivity can cause QuickBooks Online to spin or load indefinitely. Try accessing other websites or online services to verify your internet connection's stability. If necessary, reset your router or switch to a different network.

2. Clear Browser Cache and Cookies: Clearing your browser's cache and cookies can resolve temporary data conflicts that may be causing QuickBooks Online to spin. In your browser settings, navigate to the History or Privacy section and select the option to clear browsing data. Make sure to include cache and cookies and then restart your browser.

3. Use Supported Browser: Ensure you're using a supported and up-to-date web browser to access QuickBooks Online. Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari are among the recommended browsers. Check for any browser updates and install them to ensure compatibility with QuickBooks Online.

4. Disable Browser Extensions: Third-party browser extensions or plugins can sometimes interfere with QuickBooks Online's functionality and cause spinning/loading issues. Temporarily disable all browser extensions and try accessing QuickBooks Online again. If the spinning stops, enable the extensions one by one to identify the culprit.

5. Try Incognito or Private Browsing Mode: Access QuickBooks Online in incognito or private browsing mode to rule out any conflicts caused by browser settings or extensions. Open a new incognito window (Ctrl + Shift + N in Chrome, Ctrl + Shift + P in Firefox) and log in to QuickBooks Online to see if the spinning/loading issue persists.

6. Clear DNS Cache: Clearing the DNS cache on your Windows 10 computer can resolve domain name resolution issues that may be affecting QuickBooks Online's connectivity. Open Command Prompt as an administrator and run the command "ipconfig /flushdns" to clear the DNS cache. Restart your computer after executing the command.

7. Disable Antivirus or Firewall: Your antivirus or firewall settings might be blocking QuickBooks Online's access, leading to spinning/loading problems. Temporarily disable your antivirus or firewall and check if the issue persists. If the spinning stops, add QuickBooks Online to the software's exceptions list to prevent future conflicts.

8. Contact QuickBooks Support: If you've tried the above troubleshooting steps and are still experiencing spinning/loading issues with QuickBooks Online on Windows 10, contact QuickBooks support for further assistance. They can provide advanced troubleshooting and personalized guidance to resolve the issue effectively.


By following these troubleshooting solutions, you can diagnose and resolve the spinning/loading issues with QuickBooks Online Keeps Spinning windows 10, restoring seamless access to your accounting software and improving your workflow efficiency.


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