Jul 08 2022 08:07 PM
Greetings,
We have configured a few (3) of our Ricoh devices for MS Universal Print. Printing works OK. The next day after returning to the office - if we print - the print job fails to output on the printer. When I check the Print Up app on the device - it doesn't show as active. I log in to the device MOP as admin - open the Print Up app - and all is good. We can print again. That is, until the next day. The device does sleep after a period of time. Ricoh support has disabled the hard sleep.
Is this a common problem? Anyone have a solution that we might try.
I appreciate any help.
Jul 11 2022 12:16 PM
SolutionApr 03 2023 12:12 PM
Apr 25 2023 01:20 PM
May 08 2023 09:18 AM
@HimanshuJo We have two IM C3000.
Jul 11 2022 12:16 PM
Solution