Problems docking

Copper Contributor

I have a user who looses network conectivity (WiFi) when the attach to the Surface dock.


Anybody have any suggestions or ideas?

3 Replies
That sounds like an issue for support. Of course be sure the drivers and firmware are up-to-date. Any 3rd party antivirus involved?
Sounds like maybe it is trying to use the Ethernet port on the dock. Have you tried disabling the Ethernet adapter/port in Windows?
Don't forget to look at gpo if in corporate environment. I purposefully had to set it this way for security compliance so that we can't connect to Starbucks next door while connected to corporate network via lan.