Jan 08 2020 02:21 PM
We have office 365 Room account setup and when I start the setup it asks to Enter Device account info domain\user and then the password. After than screen, a message pops up we need a little more info. To setup Calendar for a device, we need an exchange server address. So I used outlook.office365.com and then I get the error Unable to validate Exchange address. Contact ....Unauthorized (401). (0x85010002). Any advice
?
Jan 09 2020 03:01 AM
Hello @steveap
The correct ActiveSync endpoint for Exchange online is https://outlook.office365.com/Microsoft-Server-ActiveSync
If you still get an error after this, please open a support request to troubleshoot further
Thank you,
Cezar