Nov 18 2020 03:18 AM - edited Nov 18 2020 03:21 AM
Hi,
A strange one which I can't find any info on when doing a Google search.....
I'm a user of Skype For Business(SFB). All was working well until around 2 weeks ago. When a colleague sends me any form of attachment via SFB, SFB on my iPhone then starts ringing. It shows on my iPhone that the person who's trying to send an attachment is trying to call me. If i try to answer the call it sits on connecting and doesn't do anything which i guess is expected as the colleague never initiated a phone call. The attachments sent are received fine on my laptop.
On my laptop i'm using O365 SFB. V 16.0.13231.20372
iPhone XR - SFB V 6.27.0.1
Thanks,
Nick
Nov 18 2020 07:15 AM
Yes, my organization has the same problem. Started happening approximately 2 weeks ago.
We are using Skype for Business Online. My org migrated from on-premise Skype to Online approximately 6 months ago. No idea if that is relevant or not.
We have Teams/Skype co-existence mode set to 'Islands'. Again, no idea if that is relevant or not.
Nov 19 2020 05:30 AM - edited Nov 19 2020 11:05 PM
We have the same issue on our on-premise Skype for Business environment.
Also using iPhones. No Android phones have reporting it (yet).
Issue started after installing the latest Cumulative Update.
(Skype for Business Server 2015 Cumulative Update 11 Hotfix 1 (KB 3061064) - July 14, 2020)
Kind regards,
Mark
EDIT 20-11-2020:
I see there was an update 2 weeks ago on the SfB app on the iPhone. Also related to "bug fixes" and "notifications". We haven't seen the issue yet with android phones, so maybe it is Apple related.
Nov 24 2020 12:11 PM
Same problem. Was either ios 14 or the last skype for business app update 6.27.0
Nov 25 2020 01:59 AM
Same problem with 6.0.9319.562 Aug 2019 (CU10 HF1)
ios14 - APP version 6.27.0.1 -> Ko
ios12 - APP version 6.26.2.0009 -> Ok
ios12 - APP version 6.27.0.1 -> Ko
Last release 6.27.0.1 have a bug....
Nov 25 2020 02:04 AM
So it seems to be an issue with the latest version of the app then.
Unlike some other apps, I couldn't find a way to report this directly to MS. Hopefully someone at MS will come across this feed and work on a bug fix?
Nov 25 2020 04:39 AM
@NickChester MS Ticket open
Nov 25 2020 06:19 AM
Great! Please let me know when you got an update on your ticket.
Nov 28 2020 03:36 AM
Nov 28 2020 05:54 AM
Nov 30 2020 01:40 AM
@bezibaerchen Not before next week... (or more)
Nov 30 2020 05:41 AM
I think this won't fix the issue. This fix will fix ringing on iOS13. But the problem isn't ringing. It rings, that's the problem ;-). And in this forum thread you see that there are multiple environments with the same issue. It must be something in the push notifications back-end for the iphones.
Dec 16 2020 03:00 AM
Jan 07 2021 07:30 AM
Jan 13 2021 12:11 AM
We have the Bug in a S4B 2019 OnPrem environment that User A is sharing his desktop with User B. Immediately after sharing desktop the S4B IOS App starts ringing on User B's iPhone.
Stopping sharing and doing the same the other way (User B shares his desktop) then User A gets this "call" - it is no call actually. It can be declined and will stop after about 30 seconds.
Skype IOS Version 6.27.1.6 Appstore 6.27.1 IOS 14.3
Skype 2019 Servers have latest Update CU4HF1 from November 2020.
anyone else having this behaviour?
Jan 26 2021 12:14 AM
Hi, seeing the same issues here. SFB 2015 Server, latest CU. Skype for Business App on IOS rings, after receiving a chat message. Still no fix from Microsoft yet...
Apr 08 2021 06:00 AM
Still an issue 5 months on. Any reply from MS?
Pretty irritating bug!