Sep 21 2023 07:18 AM
Sep 21 2023 07:18 AM
We are facing an issue with sharepoint online where a site owner can't edit the files (tried on 2 excel files) that he uploaded himself, permission inheritance is turned on. file is not checked out by any other user. this happens while other users with a lower permission set(site members) can edit the file
When he opens the file this above is what he sees (translation is: "Read-only" you don't have permission to update/edit this file)
In addition when he opens the site URL and tries to create a new file, he doesn't see the option for creating any sort of file (normally you have the option "new word file, new excel file" and so forth..) he just has the option to create a folder(see below):
Troubleshooting steps that we’ve taken:
at this moment I'm out of ideas, any help/idea can be useful please don't hold back.
I appreciate your ideas and participation in this thread.
Sep 21 2023 01:12 PM
Sep 22 2023 04:17 AM
Hello there Andres,
The user hasn't been removed an recreated, this issue appeared 4days ago without any changes to the site, team or user permissions.
I tried your suggestion it didn't find any issues:
What's more frustrating is that he can do everything to the file such as copy, move, remove and..... except editing.
Sep 22 2023 04:42 AM
Sep 22 2023 08:04 AM
This is what I see there:
He got full control (Given through the site owners) , and I see there beside limited access (not sure why or how or what even that means since he has full control)
and on the file itself these are the permissions:
Sep 22 2023 08:43 AM
Sep 25 2023 01:43 AM
I've checked with the user and he is experiencing this issue only on this site (single library).
Since this is a sharepoint team-site, if I want to remove and reassign him the owner permissions set which way is the best to do:
Remove him from sharepoint site wait 30mins and assign him back
Remove him from the team(teams admin center) wait 30mins and add him back to the team?
Sep 25 2023 05:50 AM
I appreciate your contribution and follow up, we've found the issue apparently somehow out of the blue the sharepoint checkbox was unchecked on his licensing page. no idea how or why, but we can't find even an event for this. it's like it happened automatically.
Thanks again for your help and Cheers!.