unable to add change or update contacts. error says I exceeded icloud limits.

Copper Contributor

unable to add change or update contacts. error says I exceeded icloud limits. I have plenty of icloud space. how do I fix???

 

running windows and using outlook desktop app

1 Reply

Hi @justme007,

it appears that you're encountering difficulties with your iCloud contacts in the Outlook desktop app on Windows, likely due to exceeding iCloud limits.

To address this issue, consider the following steps:

1. Evaluate Contact Card Size: iCloud imposes specific limits on contact cards, such as a maximum size of 256KB for contact cards and 224KB for contact photos. Verify the size of your contact cards and reduce them if they exceed these limits.
Exceeding Icloud Limits! - Apple Community

2. Optimize Outlook Storage: Clean up your Outlook to reduce the overall size of your mailbox.
Follow these steps:

- Open Microsoft Outlook.
- Navigate to the File tab.
- Click on Tools button.
- Select Mailbox Cleaup.
Allow the tool to complete its process and check if the issue is resolved.
Manage my mailbox size - Microsoft Support

3. Repair Outlook Profile:
If the problem persists, consider repairing your Outlook profile:

- Navigate to File > Account Settings > Account Settings.
- On the Email tab, choose your account and click Repair. Follow the on-screen prompts and restart Outlook when the process is complete.
Fix your Outlook email connection by repairing your profile - Microsoft Support


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Kindest regards,


Leon Pavesic
(LinkedIn)